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Volaris

ICAO: VOI IATA: Y4 Active as of Jan 30, 2026

Airline Statistics

519

Active Routes

12878

Flight Observations

73

Unique Destinations

74

Origin Airports

1019

Avg Route Distance (mi)

2778

Longest Route (mi)

0

Domestic Routes

100

International Routes

About Volaris

Volaris (ICAO: VOI) is a prominent Mexican ultra-low-cost airline offering extensive air travel services across the Americas.

Volaris, legally known as Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V., was founded in 2004 with initial operations commencing on March 13, 2006, with a flight from Toluca to Tijuana. It was established through a collaborative effort involving investment funds such as Discovery Americas I and Columbia Equity Partners, alongside TACA Airlines, and initially included Grupo Televisa and Inbursa as shareholders. The airline's core mission is to provide affordable air travel options, primarily targeting the Mexican market, but extending its reach to the United States, Costa Rica, Guatemala, and El Salvador.

The airline's primary operational base is in Mexico City, with key hubs at Mexico City International Airport (MEX), Guadalajara International Airport (GDL), and Tijuana International Airport (TIJ). Volaris also designates Cancun, León/Del Bajío, and Monterrey as focus cities to efficiently connect passengers to various destinations. Volaris operates a modern fleet primarily composed of Airbus A320 family aircraft, including A320, A320neo, A321, and A321neo models. As of the second quarter of 2025, its fleet consisted of 149 aircraft with an average age of 6.6 years. The airline officially ceased operations of its Airbus A319 fleet in October 2025 as part of a strategic shift towards newer, more efficient aircraft.

Volaris boasts a broad route network, serving 73 destinations across Mexico, the United States, Central America, and South America, with over 450 daily flights on 230 routes. It holds the distinction of being Mexico's largest airline by transported passengers and commands a significant share of the domestic market. As an ultra-low-cost carrier, Volaris is not affiliated with any major global airline alliance (like Star Alliance, SkyTeam, or Oneworld). However, it maintains codeshare agreements, notably with Frontier Airlines, to expand its network and offer more flight options to its customers. Volaris does not offer a traditional Business Class. Instead, it provides a service called Volaris Plus, which includes benefits such as extra legroom seats, priority check-in and boarding, and additional baggage allowance. Other seating options include "Premium + More space" in rows 1 and 2 (with an empty middle seat, snack, and drink), "Premium" seats in rows 3 to 5 for quicker disembarking, "Seats with more space" in emergency exit rows, and standard economy seats. The airline also offers a membership program called v.club, providing access to discounted fares and exclusive offers.

Traveler Reviews

Recent traveler reviews for Volaris indicate a mixed sentiment, reflecting the trade-offs often associated with ultra-low-cost carriers.

What Travelers Love:

  • Competitive pricing: Many travelers appreciate Volaris for its budget-friendly fares, especially for domestic routes within Mexico, making air travel more accessible.
  • Convenient network: The airline's extensive network across Mexico, Central America, and the United States is frequently praised for offering diverse travel options.
  • Ease of app use: Travelers often find Volaris' mobile application to be fully functional and convenient for check-in and managing their bookings.
  • Friendly and helpful flight attendants: Despite being a budget airline, some passengers have noted the hospitality of flight attendants who are proactive in assisting with seating and overhead bin organization.
  • Good for personal item/carry-on only travel: For those traveling light, Volaris can offer excellent prices for direct flights.

Common Complaints:

  • Nonexistent or poor customer service: A significant recurring complaint is the difficulty in reaching human customer service representatives, with unhelpful chatbots and a perceived lack of empathy from ground staff.
  • Excessive and unexpected fees: Travelers frequently express frustration over numerous additional charges for services beyond the basic ticket price, including seat selection, checked luggage, airport check-in, and even in-flight entertainment.
  • Flight cancellations and delays: Reports indicate instances of flights being canceled or oversold, leading to passengers being stranded without adequate compensation or assistance.
  • Uncomfortable and poorly maintained cabins/seats: Some reviews mention minimal seat pitch, worn-out seat padding, and signs of wear and tear, particularly on older aircraft.

Overall, the sentiment suggests that while Volaris delivers on its promise of low-cost travel, the overall perceived value can be significantly impacted by frustrating customer service experiences and the accumulation of extra fees. The in-flight comfort is generally basic, aligning with its ultra-low-cost model.

Safety Information

Volaris maintains a strong safety profile, holding a 7/7 safety rating from Airline Ratings as of February 23, 2024. The airline states it operates under stringent safety, biosecurity, and quality standards, in strict compliance with all safety regulations set by the Federal Aviation Administration (FAA). Volaris is also certified under the IATA Operational Safety Audit (IOSA) program.

While generally maintaining a good safety record, there have been a few notable incidents in 2024-2025. On December 8, 2024, a passenger attempted to hijack a Volaris flight from Leon to Tijuana, forcing a diversion to Guadalajara, where the individual was arrested. Other reported incidents include an Airbus A320 landing with incorrect nose gear orientation at Tulum on May 29, 2025, an Airbus A319 runway excursion during landing at Mexico City Felipe Angeles on February 13, 2025, an Airbus A320 experiencing engine problems near Los Angeles on March 25, 2025, and an Airbus A321-200 reporting engine vibrations en route from Los Angeles to Guadalajara on June 3, 2025. These incidents, while notable, appear to have been managed according to established safety procedures.

Volaris operates one of the youngest fleets in the Americas, with an average aircraft age of 6.6 years as of the second quarter of 2025, and approximately two-thirds of its aircraft are next-generation models. The airline has a substantial order book for 122 Airbus A320neo-family aircraft, indicating a continued commitment to modernizing its fleet. While some traveler reviews have noted inconsistencies in cabin interior maintenance, the airline's overall maintenance reputation, especially for its young fleet, contributes to its positive safety assessment.

In terms of safety awards and recognitions, Volaris was recognized by Airline Ratings as one of the "Best Low-Cost Airlines for 2022," being the only Latin American operator in their worldwide Top 10. This recognition notably considers comprehensive safety factors. The airline has also received the Certificate of Good Health Practices from the Tourism Development Department of Yucatán and the Safe Travels Stamp from the World Travel and Tourism Council for its biosecurity measures. Furthermore, Volaris was named the Latin American Environmental Sustainability Airline/Airline Group of the Year at the CAPA Aviation Sustainability Awards for Excellence.

Compiled by AirportRoutes.com • Updated 1 month, 4 weeks ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

MZT → TIJ
General Rafael Buelna International Airport → General Abelardo L. Rodriguez Int'l
949 miles
255 flights
A20N
HMO → TIJ
General Ignacio P. Garcia International Airport → General Abelardo L. Rodriguez Int'l
437 miles
191 flights
A321
LAP → TIJ
Manuel Márquez de León International Airport → General Abelardo L. Rodriguez Int'l
720 miles
189 flights
A321
GDL → TIJ
Guadalajara International Airport → General Abelardo L. Rodriguez Int'l
1263 miles
178 flights
A21N
SJD → GDL
Los Cabos International Airport → Don Miguel Hidalgo y Costilla Int'l
462 miles
154 flights
A320
147 flights
A321
TIJ → GDL
General Abelardo L. Rodriguez International Airport → Don Miguel Hidalgo y Costilla Int'l
1195 miles
143 flights
A21N
PVR → GDL
Puerto Vallarta International Airport → Don Miguel Hidalgo y Costilla Int'l
130 miles
143 flights
A320
MLM → TIJ
General Francisco J. Mujica International Airport → General Abelardo L. Rodriguez Int'l
1330 miles
140 flights
A20N
MXL → GDL
General Rodolfo Sánchez Taboada International Airport → Don Miguel Hidalgo y Costilla Int'l
1135 miles
138 flights
A20N

Top Destinations

TIJ (MMTJ)
General Abelardo L. Rodriguez Int'l
Tijuana
2386 flights
38 routes
GDL (MMGL)
Don Miguel Hidalgo y Costilla Int'l
Guadalajara
2237 flights
51 routes
MEX (MMMX)
Lic. Benito Juarez Int'l
Mexico City
1719 flights
37 routes
MTY (MMMY)
General Mariano Escobedo Int'l
Monterrey
707 flights
16 routes
CUN (MMUN)
Cancun Int'l
Cancun
631 flights
18 routes
LAX (KLAX)
Los Angeles Intl
Los Angeles
351 flights
22 routes
MLM (MMMM)
General Francisco J. Mujica Int'l
Morelia
330 flights
14 routes
BJX (MMLO)
Del Bajio Guanajuato Int'l
Silao
253 flights
12 routes
MXL (MMML)
General Rodolfo Sanchez Taboada Int'l
Mexicali
236 flights
9 routes
SJD (MMSD)
Los Cabos Int'l
Los Cabos
198 flights
9 routes

Top Origin Airports

GDL (MMGL)
Guadalajara International Airport
Guadalajara
1621 flights
51 routes
TIJ (MMTJ)
General Abelardo L. Rodriguez International Airport
Tijuana
1130 flights
36 routes
MLM (MMMM)
General Francisco J. Mujica International Airport
Morelia
646 flights
17 routes
MEX (MMMX)
Benito Juárez International Airport
Ciudad de México
628 flights
38 routes
PVR (MMPR)
Puerto Vallarta International Airport
Puerto Vallarta
578 flights
9 routes
SJD (MMSD)
Los Cabos International Airport
San José del Cabo
525 flights
10 routes
CUN (MMUN)
Cancún International Airport
Cancún
471 flights
19 routes
BJX (MMLO)
Del Bajío International Airport
Silao
451 flights
14 routes
CUL (MMCL)
Bachigualato Federal International Airport
Culiacán
431 flights
7 routes
MZT (MMMZ)
General Rafael Buelna International Airport
Mazatlàn
402 flights
2 routes

Top Border Crossing Flights

TIJ (MMTJ)
General Abelardo L. Rodriguez International Airport
Tijuana, MX
2386 flights
38 routes
GDL (MMGL)
Guadalajara International Airport
Guadalajara, MX
2237 flights
51 routes
MEX (MMMX)
Benito Juárez International Airport
Mexico City, MX
1719 flights
37 routes
CUN (MMUN)
Cancún International Airport
Cancun, MX
631 flights
18 routes
LAX (KLAX)
Los Angeles International Airport
Los Angeles, US
351 flights
22 routes
MLM (MMMM)
General Francisco J. Mujica International Airport
Morelia, MX
330 flights
14 routes
BJX (MMLO)
Del Bajío International Airport
Silao, MX
253 flights
12 routes
SJD (MMSD)
Los Cabos International Airport
Los Cabos, MX
198 flights
9 routes

Longest Routes

MEX → LIM
Benito Juárez International Airport → Jorge Chávez Int'l
2778 mi
LIM → MEX
Jorge Chávez International Airport → Lic. Benito Juarez Int'l
2718 mi
SAL → OAK
Monseñor Óscar Arnulfo Romero International Airport → San Francisco Bay Oakland Intl
2640 mi
LAX → JFK
Los Angeles International Airport → John F Kennedy Intl
2473 mi
JFK → LAX
John F Kennedy International Airport → Los Angeles Intl
2473 mi

Shortest Routes

GUA → SAL
La Aurora Airport → El Salvador Int'l
126 mi
LAX → TIJ
Los Angeles International Airport → General Abelardo L. Rodriguez Int'l
128 mi
PVR → GDL
Puerto Vallarta International Airport → Don Miguel Hidalgo y Costilla Int'l
130 mi
GDL → PVR
Guadalajara International Airport → Lic. Gustavo Diaz Ordaz Int'l
130 mi
MLM → ZIH
General Francisco J. Mujica International Airport → Ixtapa-Zihuatanejo Int'l
159 mi

All Routes

519 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
MZT → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
255 949 mi A20N Jan 30, 2026
HMO → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
191 437 mi A321 Jan 30, 2026
LAP → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
189 720 mi A321 Jan 29, 2026
GDL → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
178 1263 mi A21N Jan 30, 2026
SJD → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
154 462 mi A320 Jan 29, 2026
MZT → MEX Lic. Benito Juarez Int'l
Mexico City
147 541 mi A321 Jan 29, 2026
TIJ → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
143 1195 mi A21N Jan 29, 2026
PVR → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
143 130 mi A320 Jan 28, 2026
MLM → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
140 1330 mi A20N Jan 29, 2026
MXL → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
138 1135 mi A20N Jan 28, 2026
CUL → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
134 869 mi A321 Jan 28, 2026
SJD → MEX Lic. Benito Juarez Int'l
Mexico City
129 775 mi A320 Jan 24, 2026
CUN → MEX Lic. Benito Juarez Int'l
Mexico City
123 811 mi A321 Jan 29, 2026
GDL → CUN Cancun Int'l
Cancun
123 1107 mi A321 Jan 29, 2026
HMO → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
115 869 mi A21N Jan 30, 2026
FAT → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
110 1549 mi A320 Jan 28, 2026
PVR → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
110 1250 mi A321 Jan 28, 2026
TLC → MTY General Mariano Escobedo Int'l
Monterrey
108 447 mi A320 Oct 26, 2025
GDL → MTY General Mariano Escobedo Int'l
Monterrey
104 439 mi A320 Jan 28, 2026
PVR → MEX Lic. Benito Juarez Int'l
Mexico City
100 448 mi A321 Jan 29, 2026
CJS → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
99 796 mi A20N Jan 29, 2026
CUL → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
98 420 mi A320 Jan 28, 2026
GDL → MEX Lic. Benito Juarez Int'l
Mexico City
98 333 mi A321 Jan 29, 2026
GDL → MXL General Rodolfo Sanchez Taboada Int'l
Mexicali
96 1121 mi A20N Jan 30, 2026
CUN → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
94 1107 mi A321 Jan 29, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 30, 2026 10:00
Coverage: Observed routes only