VivaAerobus

ICAO: VIV Active as of Dec 11, 2025

357

Active Routes

9732

Flight Observations

55

Unique Destinations

57

Origin Airports

799

Avg Route Distance (mi)

2375

Longest Route (mi)

0

Domestic Routes

100

International Routes
About VivaAerobus

Viva Aerobus, initially launched as Viva Aerobus, commenced operations on November 30, 2006, with its foundational hub at Monterrey International Airport (MTY) in Mexico. It was established as a joint venture between IAMSA, Mexico's largest bus company, and Irelandia Aviation, the founders of Ryanair. By December 2016, IAMSA had acquired full ownership of the airline, making it 100% Mexican-owned. The airline officially rebranded to Viva in October 2024.

The airline's primary operational base and largest hub for passenger traffic and departures remains Monterrey International Airport. Viva Aerobus also maintains significant operating bases and secondary hubs at Cancún, Guadalajara, Mexico City-Benito Juarez, Los Cabos, Mérida, Mexico City-Felipe Angeles, and Tijuana. While operating primarily a point-to-point system for direct flights, it utilizes these bases to manage its network efficiently.

Viva Aerobus transitioned from an initial fleet of Boeing 737-300 aircraft to an all-Airbus fleet by the end of 2016. As of January 2024, the airline operates 81 Airbus aircraft, comprising 45 Airbus A320s and 36 Airbus A321s, with an impressive average age of approximately 5.5 years, recognized as one of the youngest fleets in North America and the youngest in Mexico. The fleet includes A320ceo, A320neo, A321ceo, and A321neo models, with plans for further expansion through an order for 90 additional Airbus A321neo aircraft in 2023. The airline's route network encompasses over 160 routes to more than 50 destinations across Mexico, the United States, Central, and South America. As of November 2025, it serves 44 domestic destinations within Mexico and 17 international destinations in 5 countries, with an international focus on North America, including routes to Colombia, Costa Rica, and Cuba.

As a low-cost carrier, Viva Aerobus does not belong to any major global airline alliance like Star Alliance, SkyTeam, or Oneworld. However, to enhance its network reach, it has established interline and codeshare agreements with several airlines, including Allegiant Air (pending regulatory approval for a full alliance), Viva Air Colombia, Iberia, and Air Canada. The airline is known for its budget-friendly, "no-frills" service, offering additional amenities such as baggage, seat selection, and onboard meals for purchase. It provides various fare options like "Basic," "Main Cabin," "Comfort+", "Light Fare," and "Smart Fare," which include different service bundles. Passengers can also choose "Priority" or "Space+" seating for benefits such as extra recline, more legroom, and priority boarding. The airline operates a frequent flyer program known as Viva Fan, also referred to as Doters.

What Travelers Say

What Travelers Love:

  • Affordable Fares: Many travelers are drawn to Viva Aerobus because of its highly competitive and budget-friendly pricing, which makes air travel more accessible.
  • Modern Fleet: Passengers often appreciate the airline's relatively young and modern fleet of Airbus aircraft, contributing to a perception of comfort and efficiency.
  • Extensive Domestic Network: The airline's broad network of domestic routes within Mexico is a positive for travelers seeking convenient access to various cities and popular tourist destinations.

Common Complaints:

  • Cancellations and Schedule Changes: A prevalent complaint among travelers involves frequent, and often unannounced, flight cancellations and schedule changes, which can severely disrupt travel plans and lead to frustration due to inadequate communication.
  • Poor Customer Service: Numerous reviews highlight consistently indifferent, disrespectful, and unhelpful customer service, particularly when passengers need assistance with rebooking, refunds, or navigating long hold times for phone support.
  • Hidden Fees and Baggage Issues: Many travelers report unexpected additional charges, especially for checked baggage, and inconsistent enforcement of baggage policies, leading to surprise expenses at the airport.
  • Overbooking and Denied Boarding: Incidents of overbooking and passengers being denied boarding despite having confirmed tickets are also reported, causing significant inconvenience and distress.

Overall sentiment summary: Traveler sentiment for Viva Aerobus is markedly divided. While the airline is praised for its low-cost fares and modern aircraft, which cater to budget-conscious travelers, a substantial number of customers express deep dissatisfaction. This negative sentiment primarily stems from frequent flight disruptions, perceived poor customer service, and unexpected charges, contributing to a challenging travel experience when issues arise.

Safety Information

Viva Aerobus maintains a strong safety record, notably without any fatal accidents since its inception in 2006. Although there have been a few non-fatal incidents, such as a nose landing gear collapse in March 2021 and an engine fire in August 2022, no injuries were reported in these events, and the aircraft returned safely. More recent reported incidents include a tail strike in August 2024, a loss of cabin pressure in April 2024, an in-flight engine shutdown in May 2025, a bird strike causing an engine fire in May 2022, and smoke in the cabin in January 2025.

The airline adheres to safety standards and regulations established by the International Civil Aviation Organization (ICAO) and the Federal Aviation Administration (FAA). However, Viva Aerobus does not participate in the IATA Operational Safety Audit (IOSA) program. Mexico's aviation safety rating was downgraded to Category 2 by the FAA in May 2021 due to non-compliance with ICAO safety standards, which temporarily restricted Mexican carriers from adding new routes and frequencies to the U.S. Mexican authorities have been actively working with the FAA to regain Category 1 status, and Viva Aerobus has expressed its commitment to this collaboration. Information regarding its status on the EU safety list was not found.

Viva Aerobus operates one of the youngest fleets in Mexico and Latin America, with its 81 Airbus aircraft having an average age of approximately 5.5 years as of January 2024. This modern fleet, which includes A320 and A321 models, contributes to minimizing the risk of mechanical failures. The airline implements a comprehensive maintenance program with regular inspections to ensure aircraft remain in optimal condition. The standardization to an all-Airbus A320 family fleet also aids in streamlining maintenance and pilot training due to shared components and common type ratings.

Overall, based on available data, Viva Aerobus is considered a safe airline for travel. It holds a six out of seven-star safety rating from AirlineRatings.com as of March 2023. The airline's consistent investment in a young and modern fleet, coupled with its commitment to regular maintenance and adherence to regulatory guidelines, underpins its strong safety assessment despite occasional non-fatal incidents. In recognition of its dedication to fleet modernization and sustainability, ch-aviation has repeatedly recognized Viva Aerobus for having one of the youngest fleets in North America and the youngest in Mexico.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
CUN → MTY
Cancún International Airport → General Mariano Escobedo Int'l
940 miles
228 flights
A320
TLC → MTY
Adolfo López Mateos International Airport → General Mariano Escobedo Int'l
447 miles
219 flights
A320
CUN → MEX
Cancún International Airport → Lic. Benito Juarez Int'l
811 miles
196 flights
A320
PVR → MTY
Puerto Vallarta International Airport → General Mariano Escobedo Int'l
509 miles
177 flights
A321
GDL → TIJ
Guadalajara International Airport → General Abelardo L. Rodriguez Int'l
1263 miles
147 flights
A321
SJD → CUL
Los Cabos International Airport → Federal de Bachigualato Int'l
181 miles
145 flights
A320
GDL → MTY
Guadalajara International Airport → General Mariano Escobedo Int'l
439 miles
136 flights
A320
SJD → MTY
Los Cabos International Airport → General Mariano Escobedo Int'l
641 miles
135 flights
A320
133 flights
A321
MID → NLU
Manuel Crescencio Rejón International Airport → Mexico City Santa Lucía Airport
624 miles
130 flights
A321
Top Destinations
MTY (MMMY)
General Mariano Escobedo Int'l
Monterrey
2218 flights
45 routes
MEX (MMMX)
Lic. Benito Juarez Int'l
Mexico City
1355 flights
26 routes
NLU (MMSM)
Mexico City Santa Lucía Airport
Santa Lucía
1305 flights
33 routes
GDL (MMGL)
Don Miguel Hidalgo y Costilla Int'l
Guadalajara
1003 flights
24 routes
TIJ (MMTJ)
General Abelardo L. Rodriguez Int'l
Tijuana
644 flights
17 routes
CUN (MMUN)
Cancun Int'l
Cancun
635 flights
21 routes
MID (MMMD)
Manuel Crescencio Rejon Int'l
Merida
245 flights
14 routes
CUL (MMCL)
Federal de Bachigualato Int'l
Culiacan
207 flights
5 routes
SJD (MMSD)
Los Cabos Int'l
Los Cabos
199 flights
10 routes
VER (MMVR)
General Heriberto Jara Int'l
Veracruz
197 flights
7 routes
Top Origin Airports
CUN (MMUN)
Cancún International Airport
Cancún
954 flights
20 routes
GDL (MMGL)
Guadalajara International Airport
Guadalajara
875 flights
25 routes
MID (MMMD)
Manuel Crescencio Rejón International Airport
Mérida
706 flights
14 routes
PVR (MMPR)
Puerto Vallarta International Airport
Puerto Vallarta
617 flights
7 routes
SJD (MMSD)
Los Cabos International Airport
San José del Cabo
546 flights
10 routes
TLC (MMTO)
Adolfo López Mateos International Airport
Toluca
535 flights
5 routes
MEX (MMMX)
Benito Juárez International Airport
Ciudad de México
483 flights
25 routes
MZT (MMMZ)
General Rafael Buelna International Airport
Mazatlàn
428 flights
6 routes
TIJ (MMTJ)
General Abelardo L. Rodriguez International Airport
Tijuana
413 flights
17 routes
CJS (MMCS)
Abraham González International Airport
Ciudad Juárez
358 flights
8 routes
Top Border Crossing Flights
MTY (MMMY)
Monterrey International Airport
Monterrey, MX
2218 flights
45 routes
MEX (MMMX)
Benito Juárez International Airport
Mexico City, MX
1355 flights
26 routes
NLU (MMSM)
General Felipe Ángeles International Airport
Santa Lucía, MX
1305 flights
33 routes
GDL (MMGL)
Guadalajara International Airport
Guadalajara, MX
1003 flights
24 routes
CUN (MMUN)
Cancún International Airport
Cancun, MX
635 flights
21 routes
MID (MMMD)
Manuel Crescencio Rejón International Airport
Merida, MX
245 flights
14 routes
Longest Routes
MEX → JFK
Benito Juárez International Airport → John F Kennedy Intl
2375 mi
BOG → MTY
El Dorado International Airport → General Mariano Escobedo Int'l
2343 mi
GDL → BOG
Guadalajara International Airport → El Dorado Int'l
2255 mi
BOG → GDL
El Dorado International Airport → Don Miguel Hidalgo y Costilla Int'l
2246 mi
JFK → MEX
John F Kennedy International Airport → Lic. Benito Juarez Int'l
2093 mi
Shortest Routes
GDL → PVR
Guadalajara International Airport → Lic. Gustavo Diaz Ordaz Int'l
130 mi
PVR → GDL
Puerto Vallarta International Airport → Don Miguel Hidalgo y Costilla Int'l
131 mi
SJD → CUL
Los Cabos International Airport → Federal de Bachigualato Int'l
181 mi
CUL → SJD
Bachigualato Federal International Airport → Los Cabos Int'l
181 mi
LAP → CUL
Manuel Márquez de León International Airport → Federal de Bachigualato Int'l
188 mi
All Routes
357 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
CUN → MTY General Mariano Escobedo Int'l
Monterrey
228 940 mi A320 Dec 11, 2025
TLC → MTY General Mariano Escobedo Int'l
Monterrey
219 447 mi A320 Oct 26, 2025
CUN → MEX Lic. Benito Juarez Int'l
Mexico City
196 811 mi A320 Dec 11, 2025
PVR → MTY General Mariano Escobedo Int'l
Monterrey
177 509 mi A321 Dec 11, 2025
GDL → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
147 1263 mi A321 Dec 11, 2025
SJD → CUL Federal de Bachigualato Int'l
Culiacan
145 181 mi A320 Dec 10, 2025
GDL → MTY General Mariano Escobedo Int'l
Monterrey
136 439 mi A320 Dec 11, 2025
SJD → MTY General Mariano Escobedo Int'l
Monterrey
135 641 mi A320 Dec 10, 2025
MID → MEX Lic. Benito Juarez Int'l
Mexico City
133 634 mi A321 Dec 11, 2025
MID → NLU Mexico City Santa Lucía Airport
Santa Lucía
130 624 mi A321 Dec 11, 2025
PVR → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
126 131 mi A320 Dec 11, 2025
MID → MTY General Mariano Escobedo Int'l
Monterrey
123 758 mi A321 Dec 11, 2025
MZT → MTY General Mariano Escobedo Int'l
Monterrey
122 432 mi A320 Dec 11, 2025
GDL → MEX Lic. Benito Juarez Int'l
Mexico City
122 333 mi A321 Dec 10, 2025
PVR → MEX Lic. Benito Juarez Int'l
Mexico City
117 448 mi A321 Dec 11, 2025
TLC → CUN Cancun Int'l
Cancun
117 832 mi A320 Oct 26, 2025
CUN → NLU Mexico City Santa Lucía Airport
Santa Lucía
114 803 mi A321 Dec 11, 2025
PVR → NLU Mexico City Santa Lucía Airport
Santa Lucía
107 467 mi A321 Dec 11, 2025
CJS → MTY General Mariano Escobedo Int'l
Monterrey
103 596 mi A320 Dec 10, 2025
SJD → NLU Mexico City Santa Lucía Airport
Santa Lucía
97 763 mi A321 Nov 20, 2025
MEX → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
94 300 mi A321 Dec 10, 2025
MZT → MEX Lic. Benito Juarez Int'l
Mexico City
93 541 mi A321 Dec 11, 2025
GDL → NLU Mexico City Santa Lucía Airport
Santa Lucía
92 352 mi A320 Dec 10, 2025
TIJ → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
89 1198 mi A320 Dec 8, 2025
CUU → MTY General Mariano Escobedo Int'l
Monterrey
86 437 mi A321 Dec 11, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 08:02
Coverage: Observed routes only