Southwest

ICAO: SWA Active as of Dec 11, 2025

1634

Active Routes

34526

Flight Observations

119

Unique Destinations

120

Origin Airports

930

Avg Route Distance (mi)

2916

Longest Route (mi)

11

Domestic Routes

89

International Routes
About Southwest

Southwest Airlines (ICAO: SWA) is a prominent American low-cost carrier known for its unique operational model and customer-centric approach.

Southwest Airlines Co., often simply referred to as Southwest, was founded on March 15, 1967, by Rollin King and Herb Kelleher as Air Southwest Co., commencing operations as Southwest Airlines in June 1971. Initially, the airline focused on providing low-cost air travel within Texas, flying a "Texas Triangle" network between Dallas, Houston, and San Antonio, thus avoiding federal regulations at the time. Its headquarters are located in the Love Field neighborhood of Dallas, Texas, which also serves as a primary operating base. Southwest operates numerous major operating bases across the United States, including Atlanta (ATL), Baltimore (BWI), Chicago-Midway (MDW), Denver (DEN), Houston-Hobby (HOU), Las Vegas (LAS), Los Angeles (LAX), Nashville (BNA), Oakland (OAK), Orlando (MCO), and Phoenix Sky Harbor (PHX).

Southwest Airlines operates an exclusive all-Boeing 737 fleet, making it the world's largest operator of the Boeing 737 Next Generation family. As of June 2025, the fleet consists of 810 aircraft, including Boeing 737-700s (older models, some being replaced), 737-800s, and 737 MAX 8s, with over 500 Boeing 737 MAX aircraft on order as of November 2025. This single-aircraft strategy streamlines maintenance and training. The airline's route network is extensive, serving over 100 domestic destinations across 42 states, Washington D.C., and Puerto Rico. Southwest also offers international flights to over ten countries in Mexico, Central America, and the Caribbean, including Aruba, the Bahamas, Belize, Costa Rica, Cuba, the Dominican Republic, Jamaica, and Turks and Caicos.

Southwest Airlines is not a member of any of the three major airline alliances (Star Alliance, SkyTeam, or Oneworld). However, it does engage in interline agreements and partnerships, notably with Icelandair, China Airlines, EVA Air, and Philippine Airlines. Southwest is renowned for its open seating policy, where passengers choose any available seat upon boarding based on their assigned group and number, though this is scheduled to end on January 26, 2026. The airline offers various fare types, including "Wanna Get Away," "Wanna Get Away Plus," "Anytime," and "Business Select," with new fare classes like "Basic," "Choice," "Choice Preferred," and "Choice Extra" being introduced in 2025 for flights departing in 2026. A notable service is the allowance of two free checked bags for every passenger.

What Travelers Say

Recent traveler reviews and experiences for Southwest Airlines highlight several positive aspects and common complaints.

What Travelers Love:

  • Friendly and Helpful Staff: Many travelers consistently praise the airline's employees for their warmth, friendliness, and helpfulness, contributing to high customer satisfaction scores. Southwest has been recognized for its exemplary customer service by J.D. Power for four consecutive years in the economy class segment.
  • Flexible Policies and Free Checked Bags: Passengers frequently appreciate Southwest's flexible change and cancellation policies, which typically do not incur fees. The policy of allowing two free checked bags for all passengers is a significant advantage and often cited as a reason to choose Southwest.
  • Efficient Boarding Process (Open Seating): Despite being unconventional, the open seating and boarding group system is often noted by travelers as leading to quicker boarding times compared to standard assigned seating methods.

Common Complaints:

  • Frequent Flight Delays and Poor Communication: Travelers sometimes report frequent flight delays and inadequate communication from the airline during operational disruptions. A notable incident was the December 2022 holiday meltdown, which saw over 15,000 flights canceled.
  • Lack of Assigned Seating/Premium Cabins: While some appreciate the open seating, others express dissatisfaction with the inability to reserve specific seats in advance or the absence of traditional first or business class cabins with enhanced comfort or amenities.
  • Issues with EarlyBird Check-In: Some customers who paid for EarlyBird Check-In have reported issues, such as not being checked in automatically 36 hours prior to the flight or receiving worse boarding positions than expected.

Overall Sentiment: Southwest Airlines generally maintains a high level of customer satisfaction, particularly due to its friendly staff and passenger-friendly policies like free checked bags and flexible changes. However, recent operational challenges and the unique boarding system can sometimes lead to frustration for travelers.

Safety Information

Southwest Airlines maintains a strong safety record, although it has experienced notable incidents throughout its history. The airline has never had a fatal crash. However, there have been four fatalities linked to incidents: one passenger death from an uncontained engine failure in 2018, one passenger who died after being restrained while attempting to enter a cockpit in 2000, and one non-passenger death on the ground when a plane overran a runway in 2005. Other incidents include a runway overrun in 2000 that injured 44 people, and several "close call" incidents in 2024, such as a flight approaching too low in Florida and a takeoff from a closed runway in Maine, which led to an FAA audit.

In terms of regulatory certifications, Southwest Airlines successfully completed the IATA Operational Safety Audit (IOSA) in January 2025, an internationally recognized evaluation system for operational management and control systems. This addresses a previous point where its lack of IOSA certification led to lower safety rankings by some sites in 2020. The Federal Aviation Administration (FAA) oversees Southwest's safety, and while there were concerns in 2020 regarding FAA's oversight of the airline's safety risk management systems, a comprehensive FAA review initiated in July 2024 following recent incidents concluded in December 2024 that it "did not identify any significant safety issues."

Southwest operates an all-Boeing 737 fleet. As of May 2024, the average age of Southwest's fleet is approximately 11.7 years, with the newest Boeing 737 MAX 8 aircraft having an average age of about 2.8 years, while some older 737-700s are over 24 years old. The airline has a reputation for comprehensive maintenance programs, with mechanics reportedly inspecting aircraft beyond FAA minimum requirements. The strategy of operating a single aircraft type (Boeing 737) simplifies maintenance procedures and logistics.

Overall safety assessment based on available data indicates that Southwest Airlines is considered a safe airline. Despite past incidents and increased scrutiny from the FAA in 2024, the subsequent FAA review found no significant safety issues, and the airline achieved its IOSA certification. According to AirAdvisor's 2025 ranking, Southwest is among the safest airlines in the US with zero recent accidents in 2023 and 2024. Southwest has also been recognized for its strong safety culture and Safety Management System (SMS).

Content generated by AI based on web research • Updated 2 weeks ago
Route Network Map
Most Popular Routes
278 flights
B737
ISP → BWI
Long Island Mac Arthur Airport → Baltimore/Washington Intl
338 miles
264 flights
B738
MHT → BWI
Manchester-Boston Regional Airport → Baltimore/Washington Intl
523 miles
264 flights
B38M
MDW → PHX
Chicago Midway International Airport → Phoenix Sky Harbor Intl
1443 miles
187 flights
B38M
179 flights
B738
176 flights
B738
175 flights
B38M
ISP → PBI
1170 miles
175 flights
B38M
175 flights
B738
HRL → HOU
Valley International Airport → William P Hobby
300 miles
174 flights
B737
Top Destinations
BWI (KBWI)
Baltimore/Washington Intl
Baltimore
3183 flights
78 routes
DEN (KDEN)
Denver Intl
Denver
3114 flights
88 routes
LAS (KLAS)
Harry Reid Intl
Las Vegas
2798 flights
70 routes
DAL (KDAL)
Dallas Love Fld
Dallas
2291 flights
66 routes
HOU (KHOU)
William P Hobby
Houston
2220 flights
67 routes
MDW (KMDW)
Chicago Midway Intl
Chicago
2189 flights
78 routes
BNA (KBNA)
Nashville Intl
Nashville
1812 flights
70 routes
PHX (KPHX)
Phoenix Sky Harbor Intl
Phoenix
1809 flights
58 routes
MCO (KMCO)
Orlando Intl
Orlando
1746 flights
60 routes
STL (KSTL)
St Louis Lambert Intl
St Louis
1306 flights
56 routes
Top Origin Airports
MDW (KMDW)
Chicago Midway International Airport
Chicago
3107 flights
78 routes
HOU (KHOU)
William P Hobby Airport
Houston
1701 flights
63 routes
OAK (KOAK)
San Francisco Bay Oakland International Airport
Oakland
1432 flights
30 routes
LAS (KLAS)
Harry Reid International Airport
Las Vegas
1277 flights
69 routes
DAL (KDAL)
Dallas Love Field
Dallas
1143 flights
58 routes
DEN (KDEN)
Denver International Airport
Denver
1110 flights
81 routes
PHX (KPHX)
Phoenix Sky Harbor International Airport
Phoenix
1107 flights
53 routes
SAT (KSAT)
San Antonio International Airport
San Antonio
791 flights
20 routes
MCO (KMCO)
Orlando International Airport
Orlando
743 flights
58 routes
ELP (KELP)
El Paso International Airport
El Paso
691 flights
12 routes
Top Border Crossing Flights
BWI (KBWI)
Baltimore/Washington International Thurgood Marshall Airport
Baltimore, US
3183 flights
78 routes
DEN (KDEN)
Denver International Airport
Denver, US
3114 flights
88 routes
HOU (KHOU)
William P Hobby Airport
Houston, US
2220 flights
67 routes
MDW (KMDW)
Chicago Midway International Airport
Chicago, US
2189 flights
78 routes
BNA (KBNA)
Nashville International Airport
Nashville, US
1812 flights
70 routes
PHX (KPHX)
Phoenix Sky Harbor International Airport
Phoenix, US
1809 flights
58 routes
MCO (KMCO)
Orlando International Airport
Orlando, US
1746 flights
60 routes
STL (KSTL)
St. Louis Lambert International Airport
St Louis, US
1306 flights
56 routes
Longest Routes
PHX → HNL
Phoenix Sky Harbor International Airport → Daniel K Inouye Intl
2916 mi
HNL → PHX
Daniel K Inouye International Airport → Phoenix Sky Harbor Intl
2916 mi
OGG → PHX
Kahului International Airport → Phoenix Sky Harbor Intl
2844 mi
PHX → OGG
Phoenix Sky Harbor International Airport → Kahului
2844 mi
LIH → LAS
Lihue Airport → Harry Reid Intl
2817 mi
Shortest Routes
OAK → SFO
San Francisco Bay Oakland International Airport → San Francisco Int'l
11 mi
MDW → ORD
Chicago Midway International Airport → Chicago O'Hare Intl
15 mi
IAD → DCA
Washington Dulles International Airport → Reagan National
24 mi
SEA → PAE
Seattle–Tacoma International Airport → Snohomish County
32 mi
ISP → LGA
Long Island Mac Arthur Airport → LaGuardia
40 mi
All Routes
1634 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
AMA → DAL Dallas Love Fld
Dallas
278 349 mi B737 Dec 11, 2025
ISP → BWI Baltimore/Washington Intl
Baltimore
264 338 mi B738 Dec 11, 2025
MHT → BWI Baltimore/Washington Intl
Baltimore
264 523 mi B38M Dec 10, 2025
MDW → PHX Phoenix Sky Harbor Intl
Phoenix
187 1443 mi B38M Dec 11, 2025
BZN → DEN Denver Intl
Denver
179 524 mi B738 Dec 10, 2025
MDW → LAS Harry Reid Intl
Las Vegas
176 1519 mi B738 Dec 11, 2025
KOA → HNL Daniel K Inouye Intl
Honolulu
175 163 mi B38M Dec 10, 2025
ISP → PBI Palm Beach Intl
West Palm Beach
175 1170 mi B38M Dec 11, 2025
MDW → MCO Orlando Intl
Orlando
175 992 mi B738 Dec 11, 2025
HRL → HOU William P Hobby
Houston
174 300 mi B737 Dec 10, 2025
CRP → HOU William P Hobby
Houston
172 194 mi B738 Dec 11, 2025
ECP → BNA Nashville Intl
Nashville
159 469 mi B737 Dec 10, 2025
OAK → LAS Harry Reid Intl
Las Vegas
157 407 mi B737 Dec 11, 2025
HOU → DAL Dallas Love Fld
Dallas
157 240 mi B737 Dec 10, 2025
ALB → BWI Baltimore/Washington Intl
Baltimore
153 289 mi B737 Dec 10, 2025
MDW → DAL Dallas Love Fld
Dallas
153 795 mi B38M Dec 11, 2025
OAK → SAN San Diego Intl
San Diego
152 447 mi B737 Dec 11, 2025
SBA → LAS Harry Reid Intl
Las Vegas
151 288 mi B737 Dec 9, 2025
ISP → MCO Orlando Intl
Orlando
147 1063 mi B738 Dec 11, 2025
MDW → BWI Baltimore/Washington Intl
Baltimore
144 610 mi B38M Dec 11, 2025
MDW → LGA LaGuardia
New York
144 743 mi B38M Dec 11, 2025
MDW → HOU William P Hobby
Houston
139 939 mi B38M Dec 10, 2025
SJU → MCO Orlando Intl
Orlando
139 1190 mi B38M Dec 10, 2025
MDW → DEN Denver Intl
Denver
139 912 mi B738 Dec 11, 2025
ELP → DAL Dallas Love Fld
Dallas
134 561 mi B737 Dec 10, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 08:04
Coverage: Observed routes only