Jazz

Jazz Aviation maintains a strong safety record and is recognized for its commitment to safety practices.

• Recent safety record and any notable incidents: The airline has not had any significant aviation accidents resulting in fatalities. However, there have been minor incidents. In February 2025, a Dash 8-400 experienced tire damage on departure from Vancouver. In October 2024, a CRJ-900 reported unreliable airspeed, stick shaker, and stall fail enroute. A runway excursion during landing for a Dash 8-400 occurred at Quebec City in August 2024. In September 2024, a CRJ-900 crossed a runway at Toronto while another aircraft was accelerating for takeoff. An in-flight fuel imbalance led to an emergency landing at Los Angeles International Airport (LAX) in November 2021, which was investigated by the Transportation Safety Board (TSB) with a report released in July 2024. This incident also involved tire and flap damage during takeoff. Following this, Jazz Aviation implemented new safety measures and revised its fuel imbalance procedures. Another incident in June 2024 involved an engine shutdown on a CRJ900 during takeoff from Sacramento, with the aircraft landing safely.
• Regulatory certifications: Jazz Aviation operates under Canadian regulatory oversight (Transport Canada) and holds an Air Operator Certificate (AOC) for the United States (NZAF100F), indicating compliance with relevant FAA standards for its cross-border operations.
• Fleet age and maintenance reputation: The average age of Jazz Aviation's fleet is approximately 15 years as of November 2025. The airline has an in-house heavy maintenance, repair, and overhaul (MRO) division called Jazz Technical Services (JTS), established in 2016, which services both its own Bombardier and Embraer aircraft and provides services to third parties. This suggests a robust maintenance capability and reputation. Jazz's strong safety culture is supported by a comprehensive Safety Management System that involves all employees in risk identification and mitigation.
• Overall safety assessment based on available data: Based on the available data, Jazz Aviation has a strong safety record, characterized by the absence of significant fatal accidents. The airline's consistent recognition in safety awards, along with its comprehensive Safety Management System and dedicated maintenance operations, underscores its commitment to safety. Minor incidents are investigated, leading to the implementation of corrective safety measures.
• Any safety awards or recognitions: Jazz Aviation has received numerous safety accolades, including the Award of Excellence at Canada's Safest Employers awards for eight consecutive years, encompassing 2024. Most recently, in October 2025, Jazz Aviation was honored with the DriverCheck Award for Canada's Safest Public Transportation Employer.