Copa Airlines, officially known as Compañía Panameña de Aviación, S.A., is the flag carrier of Panama and a prominent Latin American airline. Founded on June 21, 1944, and commencing operations on August 15, 1947, the airline initially served domestic routes within Panama using Douglas C-47 aircraft. In the 1960s, Copa expanded into the international arena, with its first international flight to San José, Costa Rica in 1966. The airline shifted its strategy in the 1980s, discontinuing domestic flights to focus solely on international service. Copa is a subsidiary of Copa Holdings, S.A., which also owns the Colombian airline AeroRepública (operating as Wingo and Copa Airlines Colombia).
The airline's main operational base and primary hub is Tocumen International Airport (PTY) in Panama City, Panama, often referred to as the "Hub of the Americas." This strategically central location allows Copa to offer convenient connections across North, Central, and South America, and the Caribbean, consolidating traffic to serve numerous destinations that might not otherwise support direct point-to-point service. Copa Airlines joined the Star Alliance in June 2012, further enhancing its global connectivity through partnerships with other member airlines like United Airlines.
Copa Airlines operates a modern fleet consisting primarily of Boeing 737 Next Generation and Boeing 737 MAX aircraft. As of early 2024, its operational fleet comprised 106 aircraft, with upcoming deliveries of 51 firm orders for Boeing 737 MAX aircraft between 2025 and 2030. The airline's route network is extensive, serving approximately 88 destinations across 32 countries in North, Central, and South America, as well as the Caribbean. Notable cabin classes include Dreams Business Class (available on Boeing 737 MAX 9 aircraft, featuring lie-flat seats and 16-inch touchscreens) and Economy Extra (offering more legroom and 10-inch touchscreens, also on Boeing 737 MAX 9). All passengers can access the Copa Showpass onboard entertainment system via their personal devices.
Traveler reviews for Copa Airlines generally present a mixed but often positive picture, especially concerning its operational efficiency and network.
What Travelers Love:
Common Complaints:
Overall, the sentiment suggests that Copa Airlines is a reliable choice for connectivity throughout Latin America, often offering competitive pricing and generally good operational performance. However, passengers may encounter inconsistencies with customer service, especially regarding ancillary fees and problem resolution, and should manage expectations for in-flight amenities in Economy. Skytrax rates Copa Airlines as a 3-Star Airline for its overall product and staff service.
Copa Airlines maintains a strong safety reputation within the aviation industry. AirlineRatings.com has consistently awarded Copa Airlines a seven-out-of-seven-star safety rating, the highest possible, indicating compliance with international safety standards. The airline has a generally strong safety record with zero fatal accidents in the last 10 years and a record of passing all major safety audits.
While largely safe, Copa Airlines has had one fatal accident in its history: Copa Airlines Flight 201 on June 6, 1992, where a Boeing 737-200 crashed in the Darién Gap, Panama, killing all 47 people on board due to faulty instrument readings and pilot error. Since this incident, the airline has not had any major crashes or fatalities. More recently, minor incidents include a runway excursion in Panama City in September 2022 and an engine shutdown in flight over the Caribbean in November 2025. Copa Airlines also proactively grounded some of its Boeing 737 MAX 9 aircraft due to a safety issue identified by the FAA, quickly addressing the matter once necessary approvals were obtained.
Copa adheres to standards set by organizations such as the International Civil Aviation Organization (ICAO) and the Federal Aviation Administration (FAA). Panama holds a Category 1 rating from the FAA's International Aviation Safety Assessment (IASA) program, indicating compliance with ICAO safety standards, which positively reflects on Copa Airlines. The airline is committed to maintaining its fleet using advanced maintenance management software. Copa operates one of the youngest and most modern fleets in the region, with an average fleet age of 7.4 years as of some reports.
Copa Airlines has received numerous awards and recognitions, particularly for its punctuality and service. It has been recognized by Skytrax as the "Best Airline in Central America and the Caribbean" for ten consecutive years (as of 2025) and also won "Best Staff Service in Central America and the Caribbean". Furthermore, Cirium recognized Copa Airlines as the "Most Punctual Airline in Latin America" for 10 years, achieving an 88.22% punctuality rate in 2024 and a 99.8% schedule completion factor. It has also been named one of the world's 5-star airlines by the APEX Passenger Experience Association.
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| PUJ → PTY |
Tocumen Int'l
Panama City
|
285 | 989 mi | B738 | Dec 10, 2025 |
| PTY → PUJ |
Punta Cana Int'l
Punta Cana
|
188 | 989 mi | B738 | Dec 10, 2025 |
| MVD → PTY |
Tocumen Int'l
Panama City
|
186 | 3400 mi | B39M | Dec 10, 2025 |
| PTY → MDE |
Jose Maria Cordova Int'l
Medellin/Rionegro
|
174 | 338 mi | B737 | Dec 11, 2025 |
| GYE → PTY |
Tocumen Int'l
Panama City
|
165 | 777 mi | B738 | Dec 10, 2025 |
| GUA → PTY |
Tocumen Int'l
Panama City
|
160 | 845 mi | B738 | Dec 11, 2025 |
| PTY → SJO |
Juan Santamaria Int'l
San Jose
|
158 | 336 mi | B738 | Dec 11, 2025 |
| SDQ → PTY |
Tocumen Int'l
Panama City
|
155 | 919 mi | B737 | Dec 11, 2025 |
| ASU → PTY |
Tocumen Int'l
Panama City
|
144 | 2793 mi | B738 | Dec 11, 2025 |
| PTY → CUN |
Cancun Int'l
Cancun
|
121 | 971 mi | B738 | Dec 10, 2025 |
| PTY → CTG |
Rafael Nunez Int'l
Cartagena
|
112 | 280 mi | B738 | Dec 10, 2025 |
| CUN → PTY |
Tocumen Int'l
Panama City
|
112 | 974 mi | B738 | Dec 8, 2025 |
| MEX → PTY |
Tocumen Int'l
Panama City
|
103 | 1517 mi | B38M | Dec 9, 2025 |
| PTY → SDQ |
Las Americas
Punta Caucedo
|
103 | 919 mi | B738 | Dec 7, 2025 |
| PTY → SCL |
Comodoro Arturo Merino Benitez Int'l
Santiago
|
100 | 2991 mi | B39M | Dec 11, 2025 |
| SAL → PTY |
Tocumen Int'l
Panama City
|
97 | 722 mi | B738 | Dec 7, 2025 |
| PTY → GUA |
La Aurora Int'l
Guatemala City
|
93 | 845 mi | B738 | Dec 11, 2025 |
| PTY → MEX |
Lic. Benito Juarez Int'l
Mexico City
|
93 | 1520 mi | B38M | Dec 11, 2025 |
| UIO → PTY |
Tocumen Int'l
Panama City
|
91 | 640 mi | B738 | Dec 10, 2025 |
| PTY → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
89 | 777 mi | B738 | Dec 11, 2025 |
| GEO → PTY |
Tocumen Int'l
Panama City
|
85 | 1459 mi | B738 | Dec 11, 2025 |
| PTY → EZE |
Ministro Pistarini Int'l
Ezeiza
|
84 | 3329 mi | B39M | Dec 10, 2025 |
| BOG → PTY |
Tocumen Int'l
Panama City
|
77 | 470 mi | B738 | Dec 10, 2025 |
| PTY → LIM | Jorge Chávez Int'l | 71 | 1467 mi | B738 | Dec 11, 2025 |
| PTY → BOG |
El Dorado Int'l
Bogota
|
68 | 470 mi | B39M | Dec 11, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.