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Air India Express

ICAO: AXB IATA: IX Active as of Jan 30, 2026

Airline Statistics

400

Active Routes

7292

Flight Observations

57

Unique Destinations

58

Origin Airports

1109

Avg Route Distance (mi)

2833

Longest Route (mi)

2

Domestic Routes

98

International Routes

About Air India Express

Air India Express (ICAO: AXB) is an Indian low-cost airline and a wholly-owned subsidiary of Air India, which is part of the Tata Group. The airline was inaugurated on April 29, 2005, as a budget carrier to cater to the demand for affordable short-haul international flights, primarily connecting Indian expatriate communities in the Middle East and Southeast Asia. A significant development occurred on October 1, 2024, when AIX Connect (formerly AirAsia India) merged with Air India Express, further consolidating its operations.

The airline operates from primary operational hubs and bases that include Bengaluru, Delhi, Hyderabad, and Mumbai, along with key focus cities such as Kochi, Kozhikode, Kannur, Thiruvananthapuram, and Tiruchirappalli. Its international hubs are concentrated in the Gulf region, notably Dammam, Dubai, and Sharjah. As of November 2025, Air India Express boasts a fleet of 115 modern aircraft, comprising 75 Boeing 737s (including Boeing 737 MAX 8 and Boeing 737-800) and 40 Airbus A320s (including Airbus A320neo and A320ceo). The airline has ambitious plans to expand its fleet to 170 aircraft within five years.

Air India Express has an extensive route network, serving 43 domestic destinations across India and 17 international destinations in 10 countries as of November 2025. The airline emphasizes connectivity from tier-2 and tier-3 Indian cities to major hubs and international locations, particularly in the Middle East, Southeast Asia, and South Asia. While its parent company, Air India, is a member of the Star Alliance, Air India Express is not a full member but was expected to join as a "connecting partner." As a low-cost carrier, Air India Express primarily offers an Economy Class cabin, but provides a varied fare family including Xpress Lite (cabin baggage only), Xpress Value (15 kg check-in baggage), Xpress Flex (unlimited changes), and Xpress Biz. The Xpress Biz offering, available on newer Boeing 737-8 aircraft, features premium recliner seats with generous pitch, no middle seats, complimentary "Gourmair" hot meals, and priority services such as check-in, baggage, and boarding.

Traveler Reviews

Recent traveler reviews for Air India Express show a mixed to generally negative sentiment.

What Travelers Love:

  • Cost-effectiveness: Many travelers appreciate Air India Express as a budget-friendly option for both domestic and international travel.
  • Cabin Crew: Some passengers have reported positive interactions with cabin crew, describing them as friendly, pleasing, and attentive.
  • Check-in and Boarding: In some instances, travelers have experienced smooth and efficient check-in and boarding processes.

Common Complaints:

  • Delays and Cancellations: Frequent and significant flight delays and cancellations are a recurring complaint, often without adequate communication, compensation, or support for stranded passengers.
  • Poor Ground Service and Staff Behavior: Many reviews highlight rude, unprofessional, and unhelpful ground staff, leading to frustration during check-in and in handling issues.
  • Baggage Issues: Travelers frequently report problems with baggage, including damaged luggage, lost items, and unexpected charges for slightly overweight or additional bags.
  • Subpar In-Flight Experience: Complaints include uncomfortable cabin conditions (e.g., high temperatures, lack of amenities like sickness bags), stale food, and inconsistent in-flight service.

Overall sentiment suggests that while Air India Express can be a cost-effective choice, travelers frequently encounter issues with reliability, customer service, and the overall travel experience, particularly with ground operations. The airline's efforts to enhance service appear to be inconsistent based on recent feedback.

Safety Information

Air India Express's safety record includes notable incidents, casting a shadow on its overall safety assessment. The airline has successfully completed its IATA Operational Safety Audit (IOSA) in June 2024, a certification that aims to improve airline operational safety and enhance efficiency, affirming its commitment to international standards.

However, the airline has been involved in two fatal accidents:

  • On May 22, 2010, Air India Express Flight 812, a Boeing 737-800, overshot the runway on landing at Mangalore Airport, resulting in 158 fatalities out of 166 people on board.
  • On August 7, 2020, Air India Express Flight 1344, a Boeing 737-800, overran the tabletop runway at Calicut International Airport amid heavy rain, fell into a valley, and broke into pieces, killing 21 of the 190 occupants.

Other non-fatal incidents reported include tail strikes, hydraulic failures in landing gear, engine problems, and loss of cabin pressure. Furthermore, there have been accusations of Air India Express, along with its parent company, falsifying safety records to the Indian civil aviation authority. The Indian aviation watchdog has also issued notices for multiple safety violations related to engine parts, crew duty norms, fatigue management, and training oversight.

Regarding its fleet, Air India Express is actively expanding and modernizing, with plans to complete a full retrofit of its fleet with new cabin interiors by 2027. While its parent company, Air India, received a "perfect safety rating of seven out of seven" from Airlineratings.com in September 2024, the specific safety assessments and maintenance reputation for Air India Express have been subject to scrutiny. No specific safety awards or recognitions for Air India Express were identified in the available data.

Compiled by AirportRoutes.com • Updated 2 months ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

97 flights
A320
93 flights
B738
IXB → DEL
Bagdogra Airport → Indira Gandhi Int'l
700 miles
90 flights
B38M
90 flights
B738
CNN → AUH
Kannur International Airport → Abu Dhabi Int'l
1620 miles
78 flights
B738
76 flights
B38M
74 flights
B38M
STV → DEL
Surat Airport → Indira Gandhi Int'l
583 miles
73 flights
A20N
71 flights
B38M
GOX → BOM
Manohar International Airport → Chatrapati Shivaji Int'l
241 miles
70 flights
B38M

Top Destinations

BLR (VOBL)
Bengaluru Int'l
Bangalore
1133 flights
37 routes
DEL (VIDP)
Indira Gandhi Int'l
New Delhi
941 flights
28 routes
BOM (VABB)
Chatrapati Shivaji Int'l
Mumbai
448 flights
14 routes
DXB (OMDB)
Dubai Int'l
Dubai
429 flights
11 routes
SHJ (OMSJ)
Sharjah Int'l
Sharjah
341 flights
12 routes
HYD (VOHS)
Rajiv Gandhi Int'l
Hyderabad
330 flights
25 routes
AUH (OMAA)
Abu Dhabi Int'l
Abu Dhabi
229 flights
8 routes
CCJ (VOCL)
Calicut Int'l (Karipur)
Kozhikode (Calicut)
228 flights
13 routes
CCU (VECC)
Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
197 flights
11 routes
CNN (VOKN)
Kannur International Airport
Kerala
168 flights
10 routes

Top Origin Airports

CCJ (VOCL)
Calicut International Airport
Calicut
624 flights
16 routes
CNN (VOKN)
Kannur International Airport
Kannur
429 flights
13 routes
TRV (VOTV)
Thiruvananthapuram International Airport
Thiruvananthapuram
410 flights
13 routes
IXE (VOML)
Mangalore International Airport
Mangalore
362 flights
13 routes
DEL (VIDP)
Indira Gandhi International Airport
New Delhi
351 flights
28 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah
344 flights
12 routes
IXB (VEBD)
Bagdogra Airport
Siliguri
315 flights
9 routes
GOX (VOGA)
Manohar International Airport
Mopa
266 flights
6 routes
GAU (VEGT)
Lokpriya Gopinath Bordoloi International Airport
Guwahati
263 flights
11 routes
TRZ (VOTR)
Tiruchirappalli International Airport
Tiruchirappalli
257 flights
12 routes

Top Border Crossing Flights

BLR (VOBL)
Kempegowda International Airport Bengaluru
Bangalore, IN
1133 flights
37 routes
DEL (VIDP)
Indira Gandhi International Airport
New Delhi, IN
941 flights
28 routes
BOM (VABB)
Chhatrapati Shivaji International Airport
Mumbai, IN
448 flights
14 routes
DXB (OMDB)
Dubai International Airport
Dubai, AE
429 flights
11 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah, AE
341 flights
12 routes
HYD (VOHS)
Rajiv Gandhi International Airport
Hyderabad, IN
330 flights
25 routes
AUH (OMAA)
Zayed International Airport
Abu Dhabi, AE
229 flights
8 routes
CCJ (VOCL)
Calicut International Airport
Kozhikode (Calicut), IN
228 flights
13 routes

Longest Routes

JED → CCJ
King Abdulaziz International Airport → Calicut Int'l (Karipur)
2833 mi
JED → BLR
King Abdulaziz International Airport → Bengaluru Int'l
2603 mi
JED → HYD
King Abdulaziz International Airport → Rajiv Gandhi Int'l
2573 mi
CCJ → JED
Calicut International Airport → King Abdulaziz Int'l
2541 mi
CNN → JED
Kannur International Airport → King Abdulaziz Int'l
2496 mi

Shortest Routes

IXJ → SXR
Jammu Airport → Srinagar / Srinagar Air Force Base
90 mi
SXR → IXJ
Sheikh ul Alam International Airport → Jammu
90 mi
DMU → GAU
Dimapur Airport → Lokpriya Gopinath Bordoloi Int'l
137 mi
GAU → DMU
Lokpriya Gopinath Bordoloi International Airport → Dimapur (Dimapur Air Force Base)
137 mi
JAI → DEL
Jaipur International Airport → Indira Gandhi Int'l
144 mi

All Routes

400 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
SXR → DEL Indira Gandhi Int'l
New Delhi
97 399 mi A320 Jan 28, 2026
TRV → BLR Bengaluru Int'l
Bangalore
93 331 mi B738 Jan 30, 2026
IXB → DEL Indira Gandhi Int'l
New Delhi
90 700 mi B38M Jan 30, 2026
CCJ → DXB Dubai Int'l
Dubai
90 1664 mi B738 Jan 30, 2026
CNN → AUH Abu Dhabi Int'l
Abu Dhabi
78 1620 mi B738 Jan 30, 2026
CCJ → BLR Bengaluru Int'l
Bangalore
76 186 mi B38M Jan 28, 2026
CNN → SHJ Sharjah Int'l
Sharjah
74 1604 mi B38M Jan 30, 2026
STV → DEL Indira Gandhi Int'l
New Delhi
73 583 mi A20N Jan 28, 2026
IXE → DXB Dubai Int'l
Dubai
71 1530 mi B38M Jan 30, 2026
GOX → BOM Chatrapati Shivaji Int'l
Mumbai
70 241 mi B38M Jan 29, 2026
GAU → DEL Indira Gandhi Int'l
New Delhi
69 905 mi A321 Jan 29, 2026
BBI → DEL Indira Gandhi Int'l
New Delhi
67 795 mi A321 Jan 29, 2026
IXE → BLR Bengaluru Int'l
Bangalore
67 190 mi B38M Jan 27, 2026
IXZ → CCU Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
65 812 mi A20N Jan 28, 2026
IXE → BOM Chatrapati Shivaji Int'l
Mumbai
64 445 mi B38M Jan 30, 2026
IXB → CCU Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
63 279 mi B38M Jan 27, 2026
GOX → BLR Bengaluru Int'l
Bangalore
60 311 mi A320 Jan 29, 2026
CNN → DXB Dubai Int'l
Dubai
57 1609 mi B38M Jan 30, 2026
TRZ → SIN Singapore Changi
Singapore
56 1854 mi B738 Jan 26, 2026
IXE → DEL Indira Gandhi Int'l
New Delhi
55 1089 mi B38M Jan 30, 2026
GOI → BOM Chatrapati Shivaji Int'l
Mumbai
55 264 mi B38M Jan 30, 2026
CNN → BLR Bengaluru Int'l
Bangalore
53 171 mi B38M Jan 30, 2026
VNS → DEL Indira Gandhi Int'l
New Delhi
53 415 mi B38M Jan 27, 2026
CCJ → DOH Hamad Int'l
Doha
53 1869 mi B738 Jan 28, 2026
DXB → IXE Mangalore Int'l
Mangalore
52 1530 mi B738 Jan 28, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 30, 2026 15:05
Coverage: Observed routes only