Air India Express

ICAO: AXB Active as of Dec 11, 2025

392

Active Routes

5727

Flight Observations

57

Unique Destinations

57

Origin Airports

1106

Avg Route Distance (mi)

2833

Longest Route (mi)

2

Domestic Routes

98

International Routes
About Air India Express

Air India Express (ICAO: AXB) is an Indian low-cost airline and a wholly-owned subsidiary of Air India, which is part of the Tata Group. The airline was inaugurated on April 29, 2005, as a budget carrier to cater to the demand for affordable short-haul international flights, primarily connecting Indian expatriate communities in the Middle East and Southeast Asia. A significant development occurred on October 1, 2024, when AIX Connect (formerly AirAsia India) merged with Air India Express, further consolidating its operations.

The airline operates from primary operational hubs and bases that include Bengaluru, Delhi, Hyderabad, and Mumbai, along with key focus cities such as Kochi, Kozhikode, Kannur, Thiruvananthapuram, and Tiruchirappalli. Its international hubs are concentrated in the Gulf region, notably Dammam, Dubai, and Sharjah. As of November 2025, Air India Express boasts a fleet of 115 modern aircraft, comprising 75 Boeing 737s (including Boeing 737 MAX 8 and Boeing 737-800) and 40 Airbus A320s (including Airbus A320neo and A320ceo). The airline has ambitious plans to expand its fleet to 170 aircraft within five years.

Air India Express has an extensive route network, serving 43 domestic destinations across India and 17 international destinations in 10 countries as of November 2025. The airline emphasizes connectivity from tier-2 and tier-3 Indian cities to major hubs and international locations, particularly in the Middle East, Southeast Asia, and South Asia. While its parent company, Air India, is a member of the Star Alliance, Air India Express is not a full member but was expected to join as a "connecting partner." As a low-cost carrier, Air India Express primarily offers an Economy Class cabin, but provides a varied fare family including Xpress Lite (cabin baggage only), Xpress Value (15 kg check-in baggage), Xpress Flex (unlimited changes), and Xpress Biz. The Xpress Biz offering, available on newer Boeing 737-8 aircraft, features premium recliner seats with generous pitch, no middle seats, complimentary "Gourmair" hot meals, and priority services such as check-in, baggage, and boarding.

What Travelers Say

Recent traveler reviews for Air India Express show a mixed to generally negative sentiment.

What Travelers Love:

  • Cost-effectiveness: Many travelers appreciate Air India Express as a budget-friendly option for both domestic and international travel.
  • Cabin Crew: Some passengers have reported positive interactions with cabin crew, describing them as friendly, pleasing, and attentive.
  • Check-in and Boarding: In some instances, travelers have experienced smooth and efficient check-in and boarding processes.

Common Complaints:

  • Delays and Cancellations: Frequent and significant flight delays and cancellations are a recurring complaint, often without adequate communication, compensation, or support for stranded passengers.
  • Poor Ground Service and Staff Behavior: Many reviews highlight rude, unprofessional, and unhelpful ground staff, leading to frustration during check-in and in handling issues.
  • Baggage Issues: Travelers frequently report problems with baggage, including damaged luggage, lost items, and unexpected charges for slightly overweight or additional bags.
  • Subpar In-Flight Experience: Complaints include uncomfortable cabin conditions (e.g., high temperatures, lack of amenities like sickness bags), stale food, and inconsistent in-flight service.

Overall sentiment suggests that while Air India Express can be a cost-effective choice, travelers frequently encounter issues with reliability, customer service, and the overall travel experience, particularly with ground operations. The airline's efforts to enhance service appear to be inconsistent based on recent feedback.

Safety Information

Air India Express's safety record includes notable incidents, casting a shadow on its overall safety assessment. The airline has successfully completed its IATA Operational Safety Audit (IOSA) in June 2024, a certification that aims to improve airline operational safety and enhance efficiency, affirming its commitment to international standards.

However, the airline has been involved in two fatal accidents:

  • On May 22, 2010, Air India Express Flight 812, a Boeing 737-800, overshot the runway on landing at Mangalore Airport, resulting in 158 fatalities out of 166 people on board.
  • On August 7, 2020, Air India Express Flight 1344, a Boeing 737-800, overran the tabletop runway at Calicut International Airport amid heavy rain, fell into a valley, and broke into pieces, killing 21 of the 190 occupants.

Other non-fatal incidents reported include tail strikes, hydraulic failures in landing gear, engine problems, and loss of cabin pressure. Furthermore, there have been accusations of Air India Express, along with its parent company, falsifying safety records to the Indian civil aviation authority. The Indian aviation watchdog has also issued notices for multiple safety violations related to engine parts, crew duty norms, fatigue management, and training oversight.

Regarding its fleet, Air India Express is actively expanding and modernizing, with plans to complete a full retrofit of its fleet with new cabin interiors by 2027. While its parent company, Air India, received a "perfect safety rating of seven out of seven" from Airlineratings.com in September 2024, the specific safety assessments and maintenance reputation for Air India Express have been subject to scrutiny. No specific safety awards or recognitions for Air India Express were identified in the available data.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
78 flights
B738
IXB → DEL
Bagdogra Airport → Indira Gandhi Int'l
700 miles
75 flights
B38M
75 flights
A320
71 flights
B738
CNN → AUH
Kannur International Airport → Abu Dhabi Int'l
1620 miles
65 flights
B738
61 flights
B738
60 flights
B38M
59 flights
B38M
STV → DEL
Surat Airport → Indira Gandhi Int'l
583 miles
56 flights
A20N
BBI → DEL
Biju Patnaik International Airport → Indira Gandhi Int'l
795 miles
55 flights
A320
Top Destinations
BLR (VOBL)
Bengaluru Int'l
Bangalore
841 flights
36 routes
DEL (VIDP)
Indira Gandhi Int'l
New Delhi
723 flights
26 routes
BOM (VABB)
Chatrapati Shivaji Int'l
Mumbai
347 flights
14 routes
DXB (OMDB)
Dubai Int'l
Dubai
339 flights
11 routes
HYD (VOHS)
Rajiv Gandhi Int'l
Hyderabad
289 flights
25 routes
SHJ (OMSJ)
Sharjah Int'l
Sharjah
260 flights
12 routes
CCJ (VOCL)
Calicut Int'l (Karipur)
Kozhikode (Calicut)
192 flights
13 routes
AUH (OMAA)
Abu Dhabi Int'l
Abu Dhabi
188 flights
7 routes
CCU (VECC)
Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
158 flights
11 routes
COK (VOCI)
Cochin Int'l (Kochi Int'l)
Kochi / Nedumbassery
143 flights
14 routes
Top Origin Airports
CCJ (VOCL)
Calicut International Airport
Calicut
516 flights
16 routes
CNN (VOKN)
Kannur International Airport
Kannur
348 flights
13 routes
TRV (VOTV)
Thiruvananthapuram International Airport
Thiruvananthapuram
334 flights
13 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah
283 flights
12 routes
IXE (VOML)
Mangalore International Airport
Mangalore
282 flights
13 routes
DEL (VIDP)
Indira Gandhi International Airport
New Delhi
282 flights
28 routes
IXB (VEBD)
Bagdogra Airport
Siliguri
250 flights
9 routes
GOX (VOGA)
Manohar International Airport
Mopa
211 flights
6 routes
GAU (VEGT)
Lokpriya Gopinath Bordoloi International Airport
Guwahati
209 flights
10 routes
TRZ (VOTR)
Tiruchirappalli International Airport
Tiruchirappalli
204 flights
12 routes
Top Border Crossing Flights
BLR (VOBL)
Kempegowda International Airport
Bangalore, IN
841 flights
36 routes
DEL (VIDP)
Indira Gandhi International Airport
New Delhi, IN
723 flights
26 routes
BOM (VABB)
Chhatrapati Shivaji International Airport
Mumbai, IN
347 flights
14 routes
DXB (OMDB)
Dubai International Airport
Dubai, AE
339 flights
11 routes
HYD (VOHS)
Rajiv Gandhi International Airport
Hyderabad, IN
289 flights
25 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah, AE
260 flights
12 routes
CCJ (VOCL)
Calicut International Airport
Kozhikode (Calicut), IN
192 flights
13 routes
AUH (OMAA)
Zayed International Airport
Abu Dhabi, AE
188 flights
7 routes
Longest Routes
JED → CCJ
King Abdulaziz International Airport → Calicut Int'l (Karipur)
2833 mi
JED → BLR
King Abdulaziz International Airport → Bengaluru Int'l
2603 mi
JED → HYD
King Abdulaziz International Airport → Rajiv Gandhi Int'l
2573 mi
CCJ → JED
Calicut International Airport → King Abdulaziz Int'l
2541 mi
CNN → JED
Kannur International Airport → King Abdulaziz Int'l
2496 mi
Shortest Routes
IXJ → SXR
Jammu Airport → Srinagar / Srinagar Air Force Base
90 mi
SXR → IXJ
Sheikh ul Alam International Airport → Jammu
90 mi
DMU → GAU
Dimapur Airport → Lokpriya Gopinath Bordoloi Int'l
137 mi
GAU → DMU
Lokpriya Gopinath Bordoloi International Airport → Dimapur (Dimapur Air Force Base)
137 mi
JAI → DEL
Jaipur International Airport → Indira Gandhi Int'l
144 mi
All Routes
392 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
TRV → BLR Bengaluru Int'l
Bangalore
78 331 mi B738 Dec 10, 2025
IXB → DEL Indira Gandhi Int'l
New Delhi
75 700 mi B38M Dec 9, 2025
SXR → DEL Indira Gandhi Int'l
New Delhi
75 399 mi A320 Dec 9, 2025
CCJ → DXB Dubai Int'l
Dubai
71 1664 mi B738 Dec 11, 2025
CNN → AUH Abu Dhabi Int'l
Abu Dhabi
65 1620 mi B738 Dec 9, 2025
CNN → SHJ Sharjah Int'l
Sharjah
61 1604 mi B738 Dec 9, 2025
CCJ → BLR Bengaluru Int'l
Bangalore
60 186 mi B38M Dec 11, 2025
GAU → DEL Indira Gandhi Int'l
New Delhi
59 905 mi B38M Dec 3, 2025
STV → DEL Indira Gandhi Int'l
New Delhi
56 583 mi A20N Dec 10, 2025
BBI → DEL Indira Gandhi Int'l
New Delhi
55 795 mi A320 Dec 8, 2025
IXE → BOM Chatrapati Shivaji Int'l
Mumbai
54 445 mi B38M Dec 10, 2025
IXB → CCU Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
54 279 mi B38M Dec 5, 2025
IXE → DXB Dubai Int'l
Dubai
54 1530 mi B38M Dec 10, 2025
GOX → BOM Chatrapati Shivaji Int'l
Mumbai
53 241 mi B38M Dec 10, 2025
IXZ → CCU Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
52 812 mi A20N Dec 9, 2025
IXE → BLR Bengaluru Int'l
Bangalore
50 190 mi B38M Dec 10, 2025
VNS → DEL Indira Gandhi Int'l
New Delhi
46 415 mi B38M Dec 9, 2025
GOX → BLR Bengaluru Int'l
Bangalore
46 311 mi B38M Dec 10, 2025
AUH → BOM Chatrapati Shivaji Int'l
Mumbai
45 1226 mi B38M Dec 10, 2025
TRV → AUH Abu Dhabi Int'l
Abu Dhabi
44 1838 mi B738 Dec 10, 2025
CNN → DXB Dubai Int'l
Dubai
44 1609 mi B738 Dec 9, 2025
RKT → CCJ Calicut Int'l (Karipur)
Kozhikode (Calicut)
44 1648 mi B738 Dec 10, 2025
TRZ → SIN Singapore Changi
Singapore
43 1854 mi B738 Dec 8, 2025
CCJ → DOH Hamad Int'l
Doha
43 1869 mi B738 Dec 11, 2025
IDR → DEL Indira Gandhi Int'l
New Delhi
42 412 mi B38M Dec 6, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 06:09
Coverage: Observed routes only