Austrian Airlines

ICAO: AUA Active as of Dec 11, 2025

223

Active Routes

3862

Flight Observations

108

Unique Destinations

116

Origin Airports

1109

Avg Route Distance (mi)

6248

Longest Route (mi)

1

Domestic Routes

99

International Routes
About Austrian Airlines

Austrian Airlines (ICAO: AUA) is Austria's largest airline, operating an extensive network with a strong focus on connecting Western and Eastern Europe.

Austrian Airlines AG was founded on September 30, 1957, with its inaugural scheduled flight from Vienna to London taking place on March 31, 1958. Its historical roots, however, stretch back to Österreichische Luftverkehrs AG, established in 1923, before merging to form Austrian Airlines in 1957. The airline was state-owned for many years until the Lufthansa Group acquired it in 2009.

The airline's main hub and operational base is Vienna International Airport (VIE), strategically positioned in the heart of Europe to facilitate connections between East and West. Austrian Airlines currently operates a fleet of 68 aircraft, comprising 11 long-haul jets (Boeing 787-9 Dreamliner, 777, and 767) and 57 short to medium-haul aircraft (Airbus A320 Family, including the A320neo, and Embraer 195). The airline is in the process of modernizing its long-haul fleet, with two new Boeing 787-9 Dreamliners already in service and nine more planned for integration by 2028. Four A320neo aircraft have also joined the short and medium-haul fleet since 2022, offering improved fuel efficiency and passenger comfort.

Austrian Airlines maintains a global route network of approximately 130 destinations, serving 4 domestic locations and 124 international destinations across 48 countries as of November 2025. A significant portion of its network, about 40 destinations, is concentrated in Central and Eastern Europe. The airline is a proud member of the Star Alliance, the world's first global airline alliance, which it joined in March 2000. Austrian Airlines offers three distinct cabin classes: Economy Class, Premium Economy Class, and Business Class. Its Business Class on long-haul flights features full-flat beds, while Premium Economy provides enhanced comfort with wider seats, increased recline, upgraded dining, priority services, and amenity kits.

What Travelers Say

Traveler reviews for Austrian Airlines reveal a mixed but generally positive sentiment, with several areas consistently highlighted.

What Travelers Love:

  • Friendly and Professional Cabin Crew: Many passengers praise the cabin crew for their friendliness and professional demeanor, contributing to a pleasant onboard experience.
  • Efficient Telephone Customer Service: Some travelers have reported quick and professional assistance when contacting telephone customer service for flight changes or rescheduling.
  • Quality In-flight Meals: Especially in Premium Economy and Business Class, travelers appreciate the upgraded and gourmet catering options, often featuring Austrian cuisine.
  • Comfortable Seating: While economy seats are generally considered reasonably comfortable, the extra width and greater recline in Premium Economy are highly valued for long-haul flights.

Common Complaints:

  • Unrequested Seat Changes and Reassignments: A recurring complaint involves passengers' pre-booked or paid seats being changed or reassigned, sometimes without adequate explanation or resolution from customer service.
  • Inconsistent Customer Service and Baggage Handling: Travelers frequently express frustration with inconsistent or unhelpful customer service, particularly concerning flight delays, lost luggage, or difficulty reaching representatives. Ground staff have also been described as occasionally rude.
  • Outdated In-flight Entertainment and Lack of Charging Ports: On older aircraft, the in-flight entertainment systems are often described as dated, and a lack of USB or power outlets in economy class on some short-haul flights is a common point of dissatisfaction.
  • Flight Delays: While not always severe, some reviews mention flight delays and challenges with subsequent connections or luggage retrieval.

Overall, the sentiment suggests that while Austrian Airlines excels in aspects of onboard service and comfort in its premium offerings, operational inconsistencies, particularly with seat management, baggage, and ground staff interactions, are areas that frequently draw criticism from travelers.

Safety Information

Austrian Airlines maintains a strong and reassuring safety record. It has received a high safety rating of 7/7 from AirlineRatings.com, indicating robust safety practices. The airline has not experienced any fatal passenger accidents since 1970. While minor operational incidents have occurred, such as bird strikes, lightning strikes, instances of fumes on board, and hail damage, none of these have resulted in serious injuries or fatalities to passengers. A notable incident in 2004 involved an Austrian Airlines Fokker F70 making an emergency landing in a snow-covered field near Munich due to a significant loss of engine thrust caused by ice buildup, but all five crew members and 28 passengers survived without fatalities.

As a member of the Lufthansa Group and Star Alliance, Austrian Airlines operates under stringent international aviation safety standards. While specific direct mentions of IOSA or FAA compliance were not detailed, its high safety rating from independent bodies and its affiliation with leading aviation groups imply adherence to such rigorous regulatory certifications. AirlineRatings.com confirms "Audits: Passed" for Austrian Airlines, which typically encompasses comprehensive safety assessments.

The airline's fleet, as of September 2024, has an average age of 17.7 years, which is comparatively older than the Lufthansa Group average of 13.8 years and the overall European airline average of 13.7 years. Its long-haul Boeing 777 and 767 aircraft, in particular, have an average age exceeding 25 years. However, Austrian Airlines is actively addressing this with a significant fleet modernization program, aiming to replace all its older widebodies with more fuel-efficient Boeing 787-9 Dreamliners by 2028. Despite the older average age of some aircraft, the airline has a strong reputation for maintenance, with industry experts recognizing its "best competence" in this area.

Based on available data, Austrian Airlines demonstrates an overall solid safety assessment, underscored by its accident-free record for passenger fatalities over several decades and a high safety rating from reputable sources. The ongoing fleet modernization further indicates a commitment to enhancing operational efficiency and safety through newer aircraft technology. No specific safety awards or recognitions were identified in the research.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
VIE → FRA
Vienna International Airport → Frankfurt Int'l
387 miles
157 flights
A320
135 flights
E190
TIA → VIE
488 miles
116 flights
A320
VAR → VIE
Varna Airport → Vienna Int'l (Schwechat)
639 miles
103 flights
A320
GRZ → VIE
Graz Airport → Vienna Int'l (Schwechat)
94 miles
101 flights
E190
98 flights
A320
INN → VIE
Innsbruck Airport → Vienna Int'l (Schwechat)
250 miles
85 flights
E190
LHR → VIE
London Heathrow Airport → Vienna Int'l (Schwechat)
793 miles
72 flights
A20N
KSC → VIE
Košice International Airport → Vienna Int'l (Schwechat)
218 miles
68 flights
E190
FRA → VIE
Frankfurt Airport → Vienna Int'l (Schwechat)
387 miles
66 flights
A320
Top Destinations
VIE (LOWW)
Vienna Int'l (Schwechat)
Vienna
2534 flights
115 routes
FRA (EDDF)
Frankfurt Int'l
Frankfurt am Main
157 flights
1 route
MUC (EDDM)
Munich Int'l
Munich
98 flights
1 route
BER (EDDB)
Berlin-Brandenburg
Berlin
64 flights
1 route
RHO (LGRP)
Rhodes Int'l, Diagoras
37 flights
1 route
ZRH (LSZH)
Zurich (Kloten)
Zurich
32 flights
1 route
HER (LGIR)
Heraklion Int'l, Nikos Kazantzakis
Heraklion (Iraklion)
31 flights
1 route
SOF (LBSF)
Sofia Airport
Sofia
29 flights
1 route
MXP (LIMC)
Malpensa Int'l
Milan
27 flights
1 route
DUS (EDDL)
Dusseldorf Int'l
Dusseldorf
25 flights
1 route
Top Origin Airports
VIE (LOWW)
Vienna International Airport
Vienna
1327 flights
107 routes
TGD (LYPG)
Podgorica Airport / Podgorica Golubovci Airbase
Podgorica
135 flights
1 route
TIA (LATI)
Tirana International Airport Mother Teresa
Rinas
116 flights
1 route
VAR (LBWN)
Varna Airport
Varna
103 flights
1 route
GRZ (LOWG)
Graz Airport
Feldkirchen bei Graz
101 flights
1 route
INN (LOWI)
Innsbruck Airport
Innsbruck
86 flights
2 routes
LHR (EGLL)
London Heathrow Airport
London
72 flights
1 route
KSC (LZKZ)
Košice International Airport
Košice
68 flights
1 route
FRA (EDDF)
Frankfurt Airport
Frankfurt am Main
66 flights
1 route
PRN (BKPR)
Priština Adem Jashari International Airport
Prishtina
66 flights
1 route
Top Border Crossing Flights
VIE (LOWW)
Vienna International Airport
Vienna, AT
2534 flights
115 routes
FRA (EDDF)
Frankfurt Airport
Frankfurt am Main, DE
157 flights
1 route
MUC (EDDM)
Munich Airport
Munich, DE
98 flights
1 route
BER (EDDB)
Berlin Brandenburg Airport
Berlin, DE
64 flights
1 route
RHO (LGRP)
Diagoras Airport
37 flights
1 route
ZRH (LSZH)
Zürich Airport
Zurich, CH
32 flights
1 route
HER (LGIR)
Heraklion International Nikos Kazantzakis Airport
Heraklion (Iraklion), GR
31 flights
1 route
SOF (LBSF)
Sofia Airport
Sofia, BG
29 flights
1 route
Longest Routes
VIE → LAX
Vienna International Airport → Los Angeles Intl
6248 mi
VIE → NRT
Vienna International Airport → Narita Int'l
5694 mi
NRT → VIE
Narita International Airport → Vienna Int'l (Schwechat)
5694 mi
VIE → MRU
Vienna International Airport → Sir Seewoosagur Ramgoolam Int'l
5381 mi
MRU → VIE
Sir Seewoosagur Ramgoolam International Airport → Vienna Int'l (Schwechat)
5381 mi
Shortest Routes
GRZ → VIE
Graz Airport → Vienna Int'l (Schwechat)
94 mi
VIE → GRZ
Vienna International Airport → Graz (Thalerhof)
94 mi
VIE → BUD
Vienna International Airport → Budapest Ferenc Liszt International Airport
133 mi
BUD → VIE
Budapest Liszt Ferenc International Airport → Vienna Int'l (Schwechat)
133 mi
VIE → ZAG
Vienna International Airport → Zagreb Pleso
165 mi
All Routes
223 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
VIE → FRA Frankfurt Int'l
Frankfurt am Main
157 387 mi A320 Dec 11, 2025
TGD → VIE Vienna Int'l (Schwechat)
Vienna
135 419 mi E190 Dec 10, 2025
TIA → VIE Vienna Int'l (Schwechat)
Vienna
116 488 mi A320 Dec 10, 2025
VAR → VIE Vienna Int'l (Schwechat)
Vienna
103 639 mi A320 Dec 11, 2025
GRZ → VIE Vienna Int'l (Schwechat)
Vienna
101 94 mi E190 Dec 10, 2025
VIE → MUC Munich Int'l
Munich
98 221 mi A320 Dec 11, 2025
INN → VIE Vienna Int'l (Schwechat)
Vienna
85 250 mi E190 Dec 8, 2025
LHR → VIE Vienna Int'l (Schwechat)
Vienna
72 793 mi A20N Dec 11, 2025
KSC → VIE Vienna Int'l (Schwechat)
Vienna
68 218 mi E190 Oct 23, 2025
FRA → VIE Vienna Int'l (Schwechat)
Vienna
66 387 mi A320 Dec 11, 2025
PRN → VIE Vienna Int'l (Schwechat)
Vienna
66 440 mi A320 Dec 11, 2025
VIE → BER Berlin-Brandenburg
Berlin
64 325 mi E190 Dec 10, 2025
TLV → VIE Vienna Int'l (Schwechat)
Vienna
57 1469 mi A320 Dec 10, 2025
VCE → VIE Vienna Int'l (Schwechat)
Vienna
56 269 mi E190 Oct 23, 2025
GVA → VIE Vienna Int'l (Schwechat)
Vienna
54 508 mi E190 Nov 13, 2025
LCA → VIE Vienna Int'l (Schwechat)
Vienna
51 1267 mi A321 Nov 18, 2025
BRU → VIE Vienna Int'l (Schwechat)
Vienna
50 575 mi E190 Dec 5, 2025
NAP → VIE Vienna Int'l (Schwechat)
Vienna
50 512 mi A320 Nov 26, 2025
HAM → VIE Vienna Int'l (Schwechat)
Vienna
44 477 mi A320 Dec 10, 2025
SKG → VIE Vienna Int'l (Schwechat)
Vienna
43 613 mi A320 Dec 8, 2025
DUS → VIE Vienna Int'l (Schwechat)
Vienna
43 490 mi A320 Dec 9, 2025
IAS → VIE Vienna Int'l (Schwechat)
Vienna
41 518 mi E190 Dec 11, 2025
DBV → VIE Vienna Int'l (Schwechat)
Vienna
40 393 mi E190 Dec 11, 2025
RMO → VIE Vienna Int'l (Schwechat)
Vienna
39 583 mi E190 Oct 31, 2025
VIE → RHO Rhodes Int'l, Diagoras 37 999 mi A320 Nov 2, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 08:04
Coverage: Observed routes only