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AeroMéxico

ICAO: AMX IATA: AM Active as of Jan 31, 2026

Airline Statistics

192

Active Routes

7163

Flight Observations

87

Unique Destinations

91

Origin Airports

1658

Avg Route Distance (mi)

7843

Longest Route (mi)

3

Domestic Routes

97

International Routes

About AeroMéxico

Aeroméxico (ICAO: AMX) is Mexico's flag carrier, with a history spanning over 90 years, operating an extensive network of domestic and international flights.

Aeroméxico was founded as Aeronaves de México on September 15, 1934, by Antonio Díaz Lombardo, with its inaugural flight from Mexico City to Acapulco. The airline later changed its name to Aeroméxico in February 1972. It serves as Mexico's global airline, operating over 600 daily flights.

The airline's main operational base and hub is Mexico City International Airport (MEX). It also utilizes Guadalajara International Airport (GDL) and Monterrey International Airport (MTY) as secondary hubs. Aeroméxico's headquarters are located in the Torre MAPFRE in Mexico City. The mainline fleet primarily consists of modern Boeing aircraft, including Boeing 787 Dreamliners (787-8 and 787-9 variants) for long-haul routes, and Boeing 737s (737-700, 737-800, 737 MAX 8, and 737 MAX 9) for shorter to medium-haul routes. Its regional subsidiary, Aeroméxico Connect, operates a fleet of Embraer E-Jet aircraft (E190-100AR and E190-100LR). As of December 2023, Aeroméxico had approximately 153 aircraft in its fleet.

Aeroméxico operates scheduled services to more than 90 destinations across Mexico, North, South, and Central America, the Caribbean, Europe, and Asia. The airline is a founding member of the SkyTeam global airline alliance, established in June 2000 alongside Air France, Delta Air Lines, and Korean Air. This alliance provides passengers with access to over 1,036 destinations worldwide. Notable cabin classes and services include Premier Class and AM Plus, with some aircraft offering in-flight entertainment systems and Wi-Fi.

Traveler Reviews

Recent traveler reviews and experiences offer a mixed but generally positive sentiment regarding Aeroméxico.

What Travelers Love:

  • Cabin Comfort: Many travelers highly value the comfort of the cabins, especially on widebody aircraft like the Boeing 787 Dreamliners.
  • Entertainment/WiFi: In-flight entertainment and Wi-Fi services are frequently praised as extensive and enjoyable.
  • Helpful Airport Staff: Some travelers have reported exceptionally helpful airport staff, particularly in managing issues like travel with children and pets.

Common Complaints:

  • Baggage Handling and Carry-on Rules: Travelers often express frustration with inconsistent application of carry-on rules at the gate, sometimes leading to unexpected checked bag fees or delays.
  • Customer Service: Numerous complaints highlight poor customer service, particularly concerning delayed flights, missed connections, and difficulties resolving issues or obtaining refunds.
  • Flight Delays and Cancellations: Passengers frequently report significant flight delays and cancellations, sometimes without adequate explanation or assistance for rebooking.
  • In-flight Meals and Crew Service: Some reviews indicate that in-flight meals are considered below par compared to competitors, and cabin crew service can be perceived as mediocre or indifferent.

Overall sentiment summary: While Aeroméxico receives appreciation for its cabin comfort and in-flight entertainment, its customer service, baggage policies, and handling of operational disruptions like delays and cancellations often lead to significant traveler dissatisfaction. The overall sentiment leans towards "good service" according to one rating, but with clear areas for improvement.

Safety Information

Aeroméxico maintains a generally good safety record, with a 7/7 safety rating from Airline Ratings. However, like any major airline, it has experienced notable incidents throughout its history.

  • Recent safety record and any notable incidents:
  • One of the most significant incidents was the Aeroméxico Flight 498 crash on August 31, 1986, when a McDonnell Douglas DC-9 collided mid-air with a private plane over Cerritos, California, resulting in 82 fatalities (all on both aircraft and 15 on the ground).
  • On July 31, 2018, Aeroméxico Connect Flight 2431, an Embraer ERJ-190AR, crashed shortly after takeoff from Durango due to adverse weather conditions. Remarkably, there were no fatalities among the 99 passengers and four crew members, though many were injured.
  • More recently, in July 2025, an Aeroméxico flight returned to Mexico City due to a pressurization system failure. Earlier in the same month, an Aeroméxico Connect aircraft was involved in a near-collision with a Delta Air Lines plane on a runway at Mexico City International Airport.
  • In January 2024, Aeroméxico temporarily grounded 19 of its Boeing 737 MAX 9 aircraft in compliance with FAA directives following an incident involving another airline's 737 MAX 9.
  • Other recent incidents reported in 2024-2025 include an engine pod strike, wing tip strike, engine failure, and loss of separation.
  • Regulatory certifications: Mexico's aviation safety status was downgraded by the Federal Aviation Administration (FAA) to Category 2 from Category 1 in May 2021, citing a lack of compliance with International Civil Aviation Organization (ICAO) standards. This downgrade restricted Mexican carriers, including Aeroméxico, from introducing new U.S. routes and impacted code-share partnerships. Aeroméxico has been actively working with Mexican aviation authorities to regain Category 1 status in compliance with ICAO standards.
  • Fleet age and maintenance reputation: Aeroméxico operates a relatively young fleet, with its mainline aircraft having an average age of approximately 10.1 years as of December 2023. The airline has invested in modernizing its fleet, acquiring fuel-efficient aircraft like the Boeing 737 MAX and Boeing 787 Dreamliner. While specific details on maintenance reputation are not extensively covered in public search results, the airline's commitment to expanding and upgrading its fleet suggests a focus on safety and comfort.
  • Overall safety assessment: Based on available data, Aeroméxico has a good overall safety rating of 7/7, indicating strong safety protocols and a modern fleet. However, the FAA's Category 2 rating for Mexico's aviation authority highlights ongoing regulatory oversight challenges that the airline is working to address. The airline's proactive grounding of its Boeing 737 MAX 9 fleet in response to safety directives demonstrates a commitment to operational safety.
  • Safety awards or recognitions: No specific safety awards or recognitions were found in the provided search results.
Compiled by AirportRoutes.com • Updated 2 months ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

494 flights
B738
CUN → MEX
Cancún International Airport → Lic. Benito Juarez Int'l
811 miles
438 flights
B39M
SJD → MEX
Los Cabos International Airport → Lic. Benito Juarez Int'l
774 miles
343 flights
B738
293 flights
B738
PVR → MEX
Puerto Vallarta International Airport → Lic. Benito Juarez Int'l
448 miles
292 flights
B39M
289 flights
B39M
281 flights
B38M
GDL → MEX
Guadalajara International Airport → Lic. Benito Juarez Int'l
333 miles
257 flights
B39M
204 flights
B39M
CJS → MEX
Abraham González International Airport → Lic. Benito Juarez Int'l
997 miles
191 flights
B39M

Top Destinations

MEX (MMMX)
Lic. Benito Juarez Int'l
Mexico City
5359 flights
87 routes
CUN (MMUN)
Cancun Int'l
Cancun
152 flights
4 routes
GDL (MMGL)
Don Miguel Hidalgo y Costilla Int'l
Guadalajara
147 flights
9 routes
MTY (MMMY)
General Mariano Escobedo Int'l
Monterrey
142 flights
1 route
TIJ (MMTJ)
General Abelardo L. Rodriguez Int'l
Tijuana
100 flights
1 route
MID (MMMD)
Manuel Crescencio Rejon Int'l
Merida
90 flights
1 route
MAD (LEMD)
Adolfo Suárez Madrid-Barajas
Madrid
64 flights
3 routes
PVR (MMPR)
Lic. Gustavo Diaz Ordaz Int'l
Puerto Vallarta
43 flights
1 route
VSA (MMVA)
Carlos Rovirosa Perez Int'l
Villahermosa
41 flights
1 route
LAX (KLAX)
Los Angeles Intl
Los Angeles
40 flights
2 routes

Top Origin Airports

MEX (MMMX)
Benito Juárez International Airport
Ciudad de México
1635 flights
82 routes
MID (MMMD)
Manuel Crescencio Rejón International Airport
Mérida
494 flights
1 route
CUN (MMUN)
Cancún International Airport
Cancún
452 flights
3 routes
GDL (MMGL)
Guadalajara International Airport
Guadalajara
346 flights
7 routes
SJD (MMSD)
Los Cabos International Airport
San José del Cabo
343 flights
1 route
VSA (MMVA)
Carlos Rovirosa Pérez International Airport
Villahermosa
293 flights
1 route
PVR (MMPR)
Puerto Vallarta International Airport
Puerto Vallarta
292 flights
1 route
CUU (MMCU)
General Roberto Fierro Villalobos International Airport
Chihuahua
289 flights
1 route
HMO (MMHO)
General Ignacio P. Garcia International Airport
Hermosillo
281 flights
1 route
MZT (MMMZ)
General Rafael Buelna International Airport
Mazatlàn
204 flights
1 route

Top Border Crossing Flights

MEX (MMMX)
Benito Juárez International Airport
Mexico City, MX
5359 flights
87 routes
CUN (MMUN)
Cancún International Airport
Cancun, MX
152 flights
4 routes
GDL (MMGL)
Guadalajara International Airport
Guadalajara, MX
147 flights
9 routes
MAD (LEMD)
Adolfo Suárez Madrid–Barajas Airport
Madrid, ES
64 flights
3 routes
LAX (KLAX)
Los Angeles International Airport
Los Angeles, US
40 flights
2 routes

Longest Routes

ICN → MEX
Incheon International Airport → Lic. Benito Juarez Int'l
7843 mi
MTY → ICN
Monterrey International Airport → Incheon Int'l
7557 mi
NRT → MEX
Narita International Airport → Lic. Benito Juarez Int'l
7076 mi
MTY → NRT
Monterrey International Airport → Narita Int'l
6791 mi
MEX → FCO
Benito Juárez International Airport → Leonardo da Vinci Int'l (Fiumicino Int'l)
6507 mi

Shortest Routes

QRO → MEX
Querétaro Intercontinental Airport → Lic. Benito Juarez Int'l
121 mi
MEX → QRO
Benito Juárez International Airport → Queretaro Intercontinental Airport
172 mi
MEX → BJX
Benito Juárez International Airport → Del Bajio Guanajuato Int'l
190 mi
MEX → ACA
Benito Juárez International Airport → General Juan N. Alvarez Int'l
199 mi
BJX → MEX
Del Bajío International Airport → Lic. Benito Juarez Int'l
202 mi

All Routes

192 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
MID → MEX Lic. Benito Juarez Int'l
Mexico City
494 633 mi B738 Jan 31, 2026
CUN → MEX Lic. Benito Juarez Int'l
Mexico City
438 811 mi B39M Jan 31, 2026
SJD → MEX Lic. Benito Juarez Int'l
Mexico City
343 774 mi B738 Jan 31, 2026
VSA → MEX Lic. Benito Juarez Int'l
Mexico City
293 490 mi B738 Jan 30, 2026
PVR → MEX Lic. Benito Juarez Int'l
Mexico City
292 448 mi B39M Jan 30, 2026
CUU → MEX Lic. Benito Juarez Int'l
Mexico City
289 786 mi B39M Jan 29, 2026
HMO → MEX Lic. Benito Juarez Int'l
Mexico City
281 1026 mi B38M Jan 30, 2026
GDL → MEX Lic. Benito Juarez Int'l
Mexico City
257 333 mi B39M Jan 30, 2026
MZT → MEX Lic. Benito Juarez Int'l
Mexico City
204 538 mi B39M Jan 30, 2026
CJS → MEX Lic. Benito Juarez Int'l
Mexico City
191 997 mi B39M Jan 29, 2026
TGZ → MEX Lic. Benito Juarez Int'l
Mexico City
180 466 mi B738 Jan 31, 2026
TRC → MEX Lic. Benito Juarez Int'l
Mexico City
163 509 mi B738 Jan 29, 2026
MEX → MTY General Mariano Escobedo Int'l
Monterrey
142 467 mi B39M Jan 31, 2026
MEX → CUN Cancun Int'l
Cancun
141 908 mi B39M Jan 31, 2026
LAP → MEX Lic. Benito Juarez Int'l
Mexico City
132 856 mi B38M Jan 29, 2026
TIJ → MEX Lic. Benito Juarez Int'l
Mexico City
132 1439 mi B39M Jan 31, 2026
MXL → MEX Lic. Benito Juarez Int'l
Mexico City
111 1360 mi B738 Jan 30, 2026
OAX → MEX Lic. Benito Juarez Int'l
Mexico City
110 230 mi B38M Jan 29, 2026
MEX → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
106 300 mi B39M Jan 21, 2026
MEX → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
100 1471 mi B39M Jan 29, 2026
ZLO → MEX Lic. Benito Juarez Int'l
Mexico City
98 390 mi B38M Jan 31, 2026
ACA → MEX Lic. Benito Juarez Int'l
Mexico City
93 207 mi B738 Jan 28, 2026
MEX → MID Manuel Crescencio Rejon Int'l
Merida
90 628 mi B38M Jan 29, 2026
HUX → MEX Lic. Benito Juarez Int'l
Mexico City
76 317 mi E190 Jan 29, 2026
VER → MEX Lic. Benito Juarez Int'l
Mexico City
70 246 mi E190 Jan 15, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 31, 2026 09:00
Coverage: Observed routes only