AeroMéxico

ICAO: AMX Active as of Dec 11, 2025

181

Active Routes

5546

Flight Observations

85

Unique Destinations

87

Origin Airports

1627

Avg Route Distance (mi)

7843

Longest Route (mi)

3

Domestic Routes

97

International Routes
About AeroMéxico

Aeroméxico (ICAO: AMX) is Mexico's flag carrier, with a history spanning over 90 years, operating an extensive network of domestic and international flights.

Aeroméxico was founded as Aeronaves de México on September 15, 1934, by Antonio Díaz Lombardo, with its inaugural flight from Mexico City to Acapulco. The airline later changed its name to Aeroméxico in February 1972. It serves as Mexico's global airline, operating over 600 daily flights.

The airline's main operational base and hub is Mexico City International Airport (MEX). It also utilizes Guadalajara International Airport (GDL) and Monterrey International Airport (MTY) as secondary hubs. Aeroméxico's headquarters are located in the Torre MAPFRE in Mexico City. The mainline fleet primarily consists of modern Boeing aircraft, including Boeing 787 Dreamliners (787-8 and 787-9 variants) for long-haul routes, and Boeing 737s (737-700, 737-800, 737 MAX 8, and 737 MAX 9) for shorter to medium-haul routes. Its regional subsidiary, Aeroméxico Connect, operates a fleet of Embraer E-Jet aircraft (E190-100AR and E190-100LR). As of December 2023, Aeroméxico had approximately 153 aircraft in its fleet.

Aeroméxico operates scheduled services to more than 90 destinations across Mexico, North, South, and Central America, the Caribbean, Europe, and Asia. The airline is a founding member of the SkyTeam global airline alliance, established in June 2000 alongside Air France, Delta Air Lines, and Korean Air. This alliance provides passengers with access to over 1,036 destinations worldwide. Notable cabin classes and services include Premier Class and AM Plus, with some aircraft offering in-flight entertainment systems and Wi-Fi.

What Travelers Say

Recent traveler reviews and experiences offer a mixed but generally positive sentiment regarding Aeroméxico.

What Travelers Love:

  • Cabin Comfort: Many travelers highly value the comfort of the cabins, especially on widebody aircraft like the Boeing 787 Dreamliners.
  • Entertainment/WiFi: In-flight entertainment and Wi-Fi services are frequently praised as extensive and enjoyable.
  • Helpful Airport Staff: Some travelers have reported exceptionally helpful airport staff, particularly in managing issues like travel with children and pets.

Common Complaints:

  • Baggage Handling and Carry-on Rules: Travelers often express frustration with inconsistent application of carry-on rules at the gate, sometimes leading to unexpected checked bag fees or delays.
  • Customer Service: Numerous complaints highlight poor customer service, particularly concerning delayed flights, missed connections, and difficulties resolving issues or obtaining refunds.
  • Flight Delays and Cancellations: Passengers frequently report significant flight delays and cancellations, sometimes without adequate explanation or assistance for rebooking.
  • In-flight Meals and Crew Service: Some reviews indicate that in-flight meals are considered below par compared to competitors, and cabin crew service can be perceived as mediocre or indifferent.

Overall sentiment summary: While Aeroméxico receives appreciation for its cabin comfort and in-flight entertainment, its customer service, baggage policies, and handling of operational disruptions like delays and cancellations often lead to significant traveler dissatisfaction. The overall sentiment leans towards "good service" according to one rating, but with clear areas for improvement.

Safety Information

Aeroméxico maintains a generally good safety record, with a 7/7 safety rating from Airline Ratings. However, like any major airline, it has experienced notable incidents throughout its history.

  • Recent safety record and any notable incidents:
  • One of the most significant incidents was the Aeroméxico Flight 498 crash on August 31, 1986, when a McDonnell Douglas DC-9 collided mid-air with a private plane over Cerritos, California, resulting in 82 fatalities (all on both aircraft and 15 on the ground).
  • On July 31, 2018, Aeroméxico Connect Flight 2431, an Embraer ERJ-190AR, crashed shortly after takeoff from Durango due to adverse weather conditions. Remarkably, there were no fatalities among the 99 passengers and four crew members, though many were injured.
  • More recently, in July 2025, an Aeroméxico flight returned to Mexico City due to a pressurization system failure. Earlier in the same month, an Aeroméxico Connect aircraft was involved in a near-collision with a Delta Air Lines plane on a runway at Mexico City International Airport.
  • In January 2024, Aeroméxico temporarily grounded 19 of its Boeing 737 MAX 9 aircraft in compliance with FAA directives following an incident involving another airline's 737 MAX 9.
  • Other recent incidents reported in 2024-2025 include an engine pod strike, wing tip strike, engine failure, and loss of separation.
  • Regulatory certifications: Mexico's aviation safety status was downgraded by the Federal Aviation Administration (FAA) to Category 2 from Category 1 in May 2021, citing a lack of compliance with International Civil Aviation Organization (ICAO) standards. This downgrade restricted Mexican carriers, including Aeroméxico, from introducing new U.S. routes and impacted code-share partnerships. Aeroméxico has been actively working with Mexican aviation authorities to regain Category 1 status in compliance with ICAO standards.
  • Fleet age and maintenance reputation: Aeroméxico operates a relatively young fleet, with its mainline aircraft having an average age of approximately 10.1 years as of December 2023. The airline has invested in modernizing its fleet, acquiring fuel-efficient aircraft like the Boeing 737 MAX and Boeing 787 Dreamliner. While specific details on maintenance reputation are not extensively covered in public search results, the airline's commitment to expanding and upgrading its fleet suggests a focus on safety and comfort.
  • Overall safety assessment: Based on available data, Aeroméxico has a good overall safety rating of 7/7, indicating strong safety protocols and a modern fleet. However, the FAA's Category 2 rating for Mexico's aviation authority highlights ongoing regulatory oversight challenges that the airline is working to address. The airline's proactive grounding of its Boeing 737 MAX 9 fleet in response to safety directives demonstrates a commitment to operational safety.
  • Safety awards or recognitions: No specific safety awards or recognitions were found in the provided search results.
Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
389 flights
B738
CUN → MEX
Cancún International Airport → Lic. Benito Juarez Int'l
811 miles
349 flights
B39M
SJD → MEX
Los Cabos International Airport → Lic. Benito Juarez Int'l
774 miles
247 flights
B738
237 flights
B738
234 flights
B738
PVR → MEX
Puerto Vallarta International Airport → Lic. Benito Juarez Int'l
448 miles
213 flights
B39M
200 flights
B38M
GDL → MEX
Guadalajara International Airport → Lic. Benito Juarez Int'l
333 miles
197 flights
B38M
158 flights
B738
CJS → MEX
Abraham González International Airport → Lic. Benito Juarez Int'l
997 miles
141 flights
B738
Top Destinations
MEX (MMMX)
Lic. Benito Juarez Int'l
Mexico City
4083 flights
83 routes
GDL (MMGL)
Don Miguel Hidalgo y Costilla Int'l
Guadalajara
114 flights
7 routes
CUN (MMUN)
Cancun Int'l
Cancun
109 flights
3 routes
MTY (MMMY)
General Mariano Escobedo Int'l
Monterrey
102 flights
1 route
TIJ (MMTJ)
General Abelardo L. Rodriguez Int'l
Tijuana
82 flights
1 route
MID (MMMD)
Manuel Crescencio Rejon Int'l
Merida
80 flights
1 route
MAD (LEMD)
Adolfo Suárez Madrid-Barajas
Madrid
50 flights
3 routes
PVR (MMPR)
Lic. Gustavo Diaz Ordaz Int'l
Puerto Vallarta
38 flights
1 route
HMO (MMHO)
General Ignacio Pesqueira Garcia Int'l
Hermosillo
36 flights
1 route
BOG (SKBO)
El Dorado Int'l
Bogota
36 flights
1 route
Top Origin Airports
MEX (MMMX)
Benito Juárez International Airport
Ciudad de México
1370 flights
80 routes
MID (MMMD)
Manuel Crescencio Rejón International Airport
Mérida
389 flights
1 route
CUN (MMUN)
Cancún International Airport
Cancún
357 flights
3 routes
SJD (MMSD)
Los Cabos International Airport
San José del Cabo
247 flights
1 route
GDL (MMGL)
Guadalajara International Airport
Guadalajara
246 flights
5 routes
VSA (MMVA)
Carlos Rovirosa Pérez International Airport
Villahermosa
237 flights
1 route
CUU (MMCU)
General Roberto Fierro Villalobos International Airport
Chihuahua
234 flights
1 route
PVR (MMPR)
Puerto Vallarta International Airport
Puerto Vallarta
213 flights
1 route
HMO (MMHO)
General Ignacio P. Garcia International Airport
Hermosillo
200 flights
1 route
MZT (MMMZ)
General Rafael Buelna International Airport
Mazatlàn
158 flights
1 route
Top Border Crossing Flights
MEX (MMMX)
Benito Juárez International Airport
Mexico City, MX
4083 flights
83 routes
GDL (MMGL)
Guadalajara International Airport
Guadalajara, MX
114 flights
7 routes
CUN (MMUN)
Cancún International Airport
Cancun, MX
109 flights
3 routes
MAD (LEMD)
Adolfo Suárez Madrid–Barajas Airport
Madrid, ES
50 flights
3 routes
BOG (SKBO)
El Dorado International Airport
Bogota, CO
36 flights
1 route
Longest Routes
ICN → MEX
Incheon International Airport → Lic. Benito Juarez Int'l
7843 mi
MTY → ICN
Monterrey International Airport → Incheon Int'l
7557 mi
NRT → MEX
Narita International Airport → Lic. Benito Juarez Int'l
7133 mi
MTY → NRT
Monterrey International Airport → Narita Int'l
6791 mi
MEX → FCO
Benito Juárez International Airport → Leonardo da Vinci Int'l (Fiumicino Int'l)
6492 mi
Shortest Routes
MEX → QRO
Benito Juárez International Airport → Queretaro Intercontinental Airport
118 mi
QRO → MEX
Querétaro Intercontinental Airport → Lic. Benito Juarez Int'l
118 mi
MEX → ACA
Benito Juárez International Airport → General Juan N. Alvarez Int'l
199 mi
BJX → MEX
Del Bajío International Airport → Lic. Benito Juarez Int'l
202 mi
MEX → ZIH
Benito Juárez International Airport → Ixtapa-Zihuatanejo Int'l
203 mi
All Routes
181 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
MID → MEX Lic. Benito Juarez Int'l
Mexico City
389 633 mi B738 Dec 11, 2025
CUN → MEX Lic. Benito Juarez Int'l
Mexico City
349 811 mi B39M Dec 11, 2025
SJD → MEX Lic. Benito Juarez Int'l
Mexico City
247 774 mi B738 Dec 10, 2025
VSA → MEX Lic. Benito Juarez Int'l
Mexico City
237 435 mi B738 Dec 10, 2025
CUU → MEX Lic. Benito Juarez Int'l
Mexico City
234 793 mi B738 Dec 11, 2025
PVR → MEX Lic. Benito Juarez Int'l
Mexico City
213 448 mi B39M Dec 11, 2025
HMO → MEX Lic. Benito Juarez Int'l
Mexico City
200 1026 mi B38M Dec 9, 2025
GDL → MEX Lic. Benito Juarez Int'l
Mexico City
197 333 mi B38M Dec 11, 2025
MZT → MEX Lic. Benito Juarez Int'l
Mexico City
158 538 mi B738 Dec 11, 2025
CJS → MEX Lic. Benito Juarez Int'l
Mexico City
141 997 mi B738 Dec 10, 2025
TGZ → MEX Lic. Benito Juarez Int'l
Mexico City
141 466 mi B738 Dec 10, 2025
TRC → MEX Lic. Benito Juarez Int'l
Mexico City
135 509 mi B738 Dec 9, 2025
TIJ → MEX Lic. Benito Juarez Int'l
Mexico City
106 1439 mi B38M Dec 10, 2025
LAP → MEX Lic. Benito Juarez Int'l
Mexico City
102 856 mi B38M Dec 10, 2025
MEX → MTY General Mariano Escobedo Int'l
Monterrey
102 467 mi B39M Dec 11, 2025
MEX → CUN Cancun Int'l
Cancun
101 854 mi B738 Dec 10, 2025
MEX → GDL Don Miguel Hidalgo y Costilla Int'l
Guadalajara
99 300 mi B38M Dec 8, 2025
OAX → MEX Lic. Benito Juarez Int'l
Mexico City
87 230 mi B738 Dec 9, 2025
MXL → MEX Lic. Benito Juarez Int'l
Mexico City
83 1362 mi B38M Dec 8, 2025
MEX → TIJ General Abelardo L. Rodriguez Int'l
Tijuana
82 1471 mi B38M Dec 10, 2025
MEX → MID Manuel Crescencio Rejon Int'l
Merida
80 625 mi B38M Dec 10, 2025
ACA → MEX Lic. Benito Juarez Int'l
Mexico City
74 207 mi B38M Dec 11, 2025
ZLO → MEX Lic. Benito Juarez Int'l
Mexico City
61 390 mi B738 Dec 10, 2025
HUX → MEX Lic. Benito Juarez Int'l
Mexico City
58 317 mi B738 Dec 9, 2025
VER → MEX Lic. Benito Juarez Int'l
Mexico City
57 222 mi E190 Dec 3, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 08:02
Coverage: Observed routes only