Trinidad Airport

Common Complaints

• Rude and unprofessional staff: A predominant complaint centers on rude, unprofessional, and hostile immigration and security staff, leading to unpleasant experiences and frustrating interactions.
• Long wait times at immigration: Travelers frequently report excessively long queues at immigration, sometimes resulting in missed connecting flights. Passport control can take well over an hour.
• Limited amenities post-security/overnight: There are fewer shops and food options available after security, and particularly during late-night hours, leading to limited choices for travelers.
• Security procedures: Some describe security screening as overly strict, confusing, or involving unpleasant interactions with staff, including random additional screenings.

In summary, while Piarco International Airport (POS) in Trinidad and Tobago offers some positive aspects like cleanliness and free Wi-Fi, the traveler experience is often overshadowed by significant issues with staff conduct in immigration and security, and a lack of amenities beyond the pre-security area. For Teniente Jorge Henrich Arauz Airport (YTII) in Bolivia, detailed traveler reviews are not readily available to provide a comprehensive summary.