Melbourne Avalon International Airport (AVV)

Common Complaints

• Limited Terminal Facilities and Amenities: The terminal is consistently described as basic and small, offering very few food and retail options (typically one bar, one cafe, and a newsagent). Food and water are often reported as expensive, and finding water refill stations can be difficult.
• Lack of Comfortable Seating/Overnight Options: Reviewers note a scarcity of comfortable seating, often just plastic chairs with arms, making it unsuitable for long layovers or overnight stays, especially as the airport closes nightly.
• Parking Price Increases: While still convenient, recent reviews indicate that parking prices have increased, diminishing its past advantage as a significantly cheaper alternative to Melbourne Tullamarine Airport.
• Limited Public Transport and Connection Issues: A car is often considered a must-have due to limited direct public transport to the airport itself. The bus service to Melbourne can be seen as tedious due to early arrival requirements.
• Poor Customer Service for Parking Issues: Some travelers have reported difficulty contacting parking services to resolve booking errors or issues, leading to frustration upon exit.

Avalon Airport serves as a highly functional and efficient regional gateway, particularly beneficial for those in the Geelong area valuing speed and simplicity. However, travelers should manage expectations regarding terminal amenities, food options, and consider the increased parking costs.