Mirage Helipad

Common Complaints

• Ground Staff Communication: Some reviews mention lack of communication or unengaging ground crew, with one traveler reporting being "abandoned for 25mins" after a safety briefing.
• Quiet Pilots: A few travelers expressed disappointment with pilots who were "quite direct and non amusing" or "never said a word during the flight," leading to a less informative experience.
• Cancellations/Availability: There was one instance of a helicopter ride being cancelled due to availability issues.
• Limited Public Transport/Parking Information (Implied for broader area): While not directly about the helipad's parking, some tour descriptions suggest that return transport to Surfers Paradise is at the traveler's own expense and imply that avoiding road traffic and parking by flying to events is a benefit.

Overall, Mirage Helipad provides a highly regarded gateway to scenic helicopter tours of the Gold Coast, celebrated for its spectacular views and professional flight operations. While the flying experience is consistently praised, there are occasional remarks regarding the communication and engagement levels of some ground and flight staff. As this is primarily a helipad for tours and charters, typical airport concerns like security wait times or customs/immigration are not applicable.