Townsville Airport / RAAF Base Townsville (TSV)

Common Complaints

• Limited Food and Retail Options: A recurring complaint is the lack of diverse food and shopping choices, particularly past security, with some finding available options basic and expensive.
• Aggressive or "Officious" Security Staff: Several recent reviews describe security staff as aggressive, overzealous, or officious, with instances of shouting at passengers and unnecessary re-screening of bags.
• Insufficient Seating at Gates: Travelers often report a shortage of seating at the gates, especially for larger flights, leading to crowding in departure areas.
• Crowding and Lack of Passenger Segregation: During busy periods, the terminal can feel crowded, and some note a lack of clear segregation between arriving and departing passengers, which can slow down movement.
• Airport Parking Issues: While convenient, the official airport parking can be expensive, and some travelers have reported minor damage to their vehicles, suggesting a lack of security or tight spaces.

Overall, Townsville Airport is seen as a functional regional hub that has undergone recent upgrades. However, travelers should be prepared for potentially limited amenities and be aware of varying experiences with security, especially if traveling during peak times. Planning for alternative parking and allowing extra time for security are advisable.