Beckley ARH Hospital Heliport

Beckley ARH Hospital Heliport (WV04) is a private facility primarily designated for medical use, specifically for air ambulance and patient transport services. It does not serve as a commercial airport for general "travelers," and therefore, traditional traveler reviews concerning terminal facilities, security wait times, customs/immigration, or public transportation connections are not available for the heliport itself.

The following summary reflects general patient experiences and reviews pertaining to Beckley ARH Hospital's overall care, which would encompass the services supported by the heliport's medical transport function.

Overall Patient Sentiment: Patient sentiment for Beckley ARH Hospital generally indicates a high level of satisfaction with care, with an overall rating of 84 out of 100, and a similar recommendation rate. However, the patient experience rating of 62% is noted to be 4% lower than the national average.

What Patients Love (related to Beckley ARH Hospital):

• Staff and Doctor Communication: Many patients praise the "traveler friendly staff and doctors" and report that nurses and doctors "Always" communicated well.
• Cleanliness and Quietness: Patients frequently note that their room and bathroom were "Always" clean, and the area around their room was "Always" quiet at night.
• Responsiveness to Needs: Patients generally reported that they "Always" received help as soon as they wanted.
• Information for Recovery: Patients were typically given clear information about what to do during their recovery at home and reported that staff "Always" explained medicines before administering them.
• Advanced Imaging Facilities: The hospital recently opened a new MRI Caring Suite designed to enhance patient comfort and reduce anxiety during scans, offering features like a larger machine, cushioned headphones with personal music options, and customizable lighting.

Common Complaints (related to Beckley ARH Hospital):

• Patient Experience Rating: The hospital's patient experience rating of 62% is 4% lower than the national average.
• Doctor Appointment and Communication Issues: One review highlighted concerns about crowded doctor's offices, limited time spent discussing results, and conflicting information from specialists.
• Safety Ratings for Specific Procedures: Some safety ratings were "worse than expected" for bloodstream infection following surgery and respiratory failure following surgery.

In summary, while there are no conventional "traveler reviews" for Beckley ARH Hospital Heliport (WV04) due to its role as a medical transport facility, Beckley ARH Hospital itself generally receives positive feedback for its staff communication, facility cleanliness, and patient support during recovery. However, there are areas for improvement concerning overall patient experience ratings and specific safety measures, as well as some individual provider communication issues.