Juanda International Airport (SUB)
Surabaya, ID 🇮🇩 Large International Airport Scheduled Service
ICAO
WARR
IATA
SUB
Elevation
9 ft
Region
ID-JI
Local Time
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GPS Code: WARR
Local Code: Not available
Location: -7.37983° N, 112.787003° E
Continent: Asia
Type: Large International Airport
Keywords: WRSJ Sedati Sidoarjo
What Travelers Say
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Online Reviews Summary
Recent traveler reviews for Juanda International Airport (SUB) in Surabaya, Indonesia, indicate a mixed but generally satisfactory experience. While many travelers praise the airport's efficiency and polite staff, concerns persist regarding terminal comfort, noise levels, and the availability of amenities, particularly in the older Terminal 1.
What Travelers Love
- Efficiency: The airport is often described as quick and efficient, particularly regarding check-in, security, and immigration processes, with short wait times reported by some travelers.
- Polite Staff: Many reviewers highlight the attentive and polite nature of the airport staff.
- Cleanliness: Restrooms are generally clean, and the terminals, especially Terminal 2, are often noted for being well-maintained.
- Seating: Terminal 2 offers long bench seats without armrests, which some travelers find suitable for resting during layovers.
- Transportation Options: A variety of budget-friendly transportation options, including DAMRI buses, are available for connections to the city center and other hubs. Private transfer services are also praised for their professionalism and punctuality.
Common Complaints
- Noise and Comfort: The airport, particularly Terminal 2 landside, can be very noisy, making it difficult to rest. Travelers also frequently mention excessively cold air conditioning.
- Terminal Facilities & Amenities: Terminal 1 is often described as old with poor lighting and can become very crowded during peak seasons. There are complaints about a lack of power outlets, slow free Wi-Fi, and limited food and shopping options after 11 PM. Terminal 2 is undergoing renovation, leading to limited amenities.
- Inter-terminal Shuttle: A free shuttle service between Terminal 1 and Terminal 2 was reportedly not operating as of July 2023, forcing travelers to use paid taxis or ride-hailing services.
- Taxi Tout Issues: Some travelers report encountering aggressive taxi touts and issues with airport taxi workers interfering with online ride-hailing drivers, especially at arrivals.
Juanda International Airport offers a functional and often efficient travel experience, particularly for arrivals and departures with smooth processing. However, travelers should be prepared for potential discomforts related to noise, cold temperatures, and somewhat limited amenities, especially in the older Terminal 1 or during periods of renovation in Terminal 2. It is advisable to pre-arrange transportation or be cautious with taxi services upon arrival.
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Airport Routes
Juanda International Airport (SUB) offers 78 flight routes operated by 10 airlines. Major carriers include Lion Air, Citilink, Batik Air and others. Popular destinations from Surabaya include Jakarta-Soekarno-Hatta Int'l, Ngurah Rai/Bali Intl, Sepinggan Int'l, Sultan Hasanuddin Int'l and Lombok International.
Route Network Map
Top Routes (by observations)
- Jakarta-Soekarno-Hatta Int'l (CGK) 5
- Ngurah Rai/Bali Intl (DPS) 5
- Sepinggan Int'l (BPN) 5
- Sultan Hasanuddin Int'l (UPG) 4
- Lombok International (LOP) 4
- Syamsudin Noor (BDJ) 3
- APT Pranoto (AAP) 3
- Kuala Lumpur Int'l (KUL) 3
- Tjilik Riwut (Panarung) (PKY) 3
- Halim Perdanakusuma Int'l (HLP) 3
- Supadio (PNK) 3
- Singapore Changi (SIN) 3
Newly Discovered
- Syamsudin Noor (BDJ) new
- Singapore Changi (SIN) new
- Jakarta-Soekarno-Hatta Int'l (CGK) new
- Sultan Hasanuddin Int'l (UPG) new
- Sepinggan Int'l (BPN) new
- Lombok International (LOP) new
- Kuala Namu International (KNO) new
- Hang Nadim (BTH) new
- Kuala Lumpur Int'l (KUL) new
- APT Pranoto (AAP) new
- Brunei Int'l (BWN) new
- El Tari (Eltari) (KOE) new
Popular Flight Routes
| Destination | IATA | City | Aircraft Type | Airline | Details | Route Map |
|---|---|---|---|---|---|---|
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Top Airlines
Operating at Juanda International AirportAirlines by Flight Activity
Based on observed flight operations and route network| Airline | Routes | Flights | Destinations | Last Activity |
|---|---|---|---|---|
Lion Air
LNI
/ JT
|
18 | 795 | 18 | Feb 1, 2026 |
|
Citilink
CTV
/ QG
|
11 | 302 | 11 | Feb 1, 2026 |
Batik Air
BTK
/ ID
|
8 | 266 | 8 | Feb 1, 2026 |
Super Air Jet
SJV
/ IU
|
14 | 228 | 14 | Feb 1, 2026 |
|
Garuda Indonesia
GIA
/ GA
|
5 | 121 | 5 | Feb 1, 2026 |
|
Indonesia AirAsia
AWQ
/ QZ
|
5 | 107 | 5 | Jan 29, 2026 |
|
Pelita Air Service P.t.
PAS
/ IP
|
2 | 56 | 2 | Jan 24, 2026 |
Singapore Airlines
SIA
/ SQ
|
1 | 45 | 1 | Feb 1, 2026 |
|
NAM Air
LKN
/ IN
|
3 | 35 | 3 | Jan 22, 2026 |
Scoot
TGW
/ TR
|
1 | 24 | 1 | Feb 1, 2026 |
For Pilots
| Designation | Length | Width | Surface | Status |
|---|---|---|---|---|
10/28 |
9843 ft | 148 ft | ASP | Active Lighted |
| Type | Description | Frequency |
|---|---|---|
| ATIS | ATIS | 128.2 MHz |
| DIR | Surabaya Director Secondary | 123.2 MHz |
| DIR | Surabaya Director (Primary) | 125.1 MHz |
| SMC | Ground Control | 119.15 MHz |
| TCA | Surabaya Control - Primary | 123.55 MHz |
| TCA | Surabaya Control - Secondary | 124.0 MHz |
| TWR | Tower - Secondary | 118.1 MHz |
| TWR | Tower - Primary | 118.3 MHz |
Ground Transportation
Taxis
Official airport taxis operate on a fixed-price coupon system, available for purchase at counters inside the arrivals hall. App-based ride-hailing services like Grab and Gojek are also available with designated pick-up zones outside the terminals, often providing a more affordable alternative.
Rental Cars
Car rental services are available from various providers, including major international and local companies like TRAC Astra Rent a Car and Avis. Counters are located in the arrivals hall of both Terminal 1 and Terminal 2. Options include self-drive or renting a car with a driver, which is a popular choice for visitors.
Public Transportation
The main public transit option is the DAMRI Airport Bus. It connects the airport to several key destinations in Surabaya, most notably the Bungurasih Bus Terminal (Purabaya), and to other nearby cities. The bus stop is conveniently located just outside the arrivals area. There is no direct train or rail link to the airport.