Chiang Mai International Airport (CNX)

Common Complaints

• Limited Post-Security Food and High Prices: Travelers frequently note a scarcity of dining options after security, and the available food and products can be expensive.
• Crowding During Peak Hours: Due to its smaller size, the airport can become crowded, especially at gates and during peak international arrival or departure times.
• Double Security Screening: A recurring complaint is the two-step security screening process, where luggage is screened upon entry to the terminal and then again before boarding.
• Potential for Long Immigration Waits: While often efficient, international arrivals, particularly when multiple flights land simultaneously, can sometimes lead to long waiting times at immigration.
• Inconsistent Wi-Fi: Some travelers have reported issues or a lack of accessible Wi-Fi.

Overall, Chiang Mai International Airport offers a generally positive and efficient travel experience, particularly valued for its proximity to the city and friendly staff. While it can experience congestion and limited dining choices post-security, its strengths often outweigh these minor inconveniences for most travelers.