Malé International Airport (MLE)

Common Complaints

• Excessive Queues and Wait Times: A prevalent complaint centers around very long queues for security checks (sometimes before check-in, then again after), check-in, and passport control, leading to significant delays and even missed flights.
• Lack of Air Conditioning: Many parts of the main international terminal are reported to be not air-conditioned, making for an uncomfortably warm experience, especially in a tropical climate.
• Small and Congested Terminal: The international terminal is frequently described as too small for a major tourist destination, leading to overcrowding and chaotic conditions, particularly in immigration and check-in areas.
• Spotty Wi-Fi and Limited Amenities: Travelers often find the Wi-Fi to be unreliable or spotty, and the overall selection of dining and shopping options post-security is considered uninspiring and overpriced. There are also no dedicated sleeping facilities for long layovers.
• Transit and Layover Issues: Some travelers with layovers under 24 hours have reported being denied entry to explore nearby islands, leaving them stuck in the airport for extended periods.
• Rude Immigration Staff: A few reviews mention encountering rude immigration personnel, which can negatively impact the arrival experience.

Overall, Malé International Airport serves its purpose as the primary gateway to the Maldives but often struggles with the volume of tourists it handles. While arrival and transfers to resorts are generally well-managed, the departure experience and time spent within the terminal can be challenging due to long waits, poor climate control, and limited comfort facilities. Travelers should anticipate potential delays and consider fast-track services if available for a smoother experience.