Hindon Airport / Hindon Air Force Station (HDO)

Common Complaints

• Limited Terminal Facilities and Amenities: Travelers frequently complain about basic amenities, limited food options (only one operational cafe), and a tiny, cramped waiting area. There is also a lack of shops selling water bottles and drinking water facilities.
• Cleanliness Issues: Dirty toilets are a common complaint.
• Customer Service and Staff: Many users express frustration with slow staff responses, lack of effective communication, and slow check-ins and boarding procedures. Some travelers have reported airline staff trying to upsell paid services instead of addressing concerns.
• Security Experience: The security process has been described as "absurd" and chaotic, with reports of UP Police manning scanners and even eating at the scanning table. Security wait times are estimated at 25-30 minutes.
• Flight Delays and Cancellations: Reviews indicate that flight operations may be limited or subject to delays, with some passengers experiencing cancellations or disruptions. Air Force traffic can also lead to excessive delays.
• Transportation and Parking Limitations: While public transport (buses, auto-rickshaws, nearby metro) is available, there are limited transport options directly outside the airport. The parking capacity is limited to 80-100 vehicles, and there's no overnight parking facility available at the civil enclave.
• Mosquito Presence: The airport's setting in a less-traveled forest area can lead to mosquito presence.

Hindon Airport serves as a convenient, albeit no-frills, option for short-haul domestic travel for those in the surrounding areas. While its cost benefits and convenient location are significant advantages, travelers should be prepared for basic facilities, potential service inefficiencies, and ensure they carry their own food and water due to limited options.