Bilaspur Airport (PAB)

Common Complaints

• Poor Infrastructure and Cleanliness: The airport suffers from poor infrastructure, with old buildings, a lack of interior refurbishment, unmaintained lavatories, and dirty waiting rooms.
• Limited Facilities and Amenities: There is a general lack of facilities, and some reviews mention no easily available taxis or cabs directly at the airport, and no frequent airport bus service, forcing reliance on private autos and taxis.
• Restricted Flight Operations: Due to the runway length and lack of night landing facilities, only smaller aircraft like ATR 72 can operate, resulting in a limited range of flight services and destinations.
• Poor Communication and Staff Behavior: Travelers have reported issues with staff behavior, including unhelpful responses and an improper attitude, as well as a low-quality announcement system making it difficult to hear information.
• Inadequate Parking: The parking area is often described as limited and having insufficient space.
• Flight Delays and Cancellations: Some experiences indicate that flights from Bilaspur Airport are frequently late or can be cancelled.
• Accessibility: The airport is situated in a very outer area, making accessibility difficult without private transport.

Bilaspur Airport is currently in a transitional phase, with its recent activation for commercial flights being a significant positive development for the region. However, travelers frequently express dissatisfaction with the existing basic infrastructure, lack of amenities, and cleanliness, suggesting a significant need for upgrades to enhance the overall passenger experience. Future expansion plans aim to address these issues by upgrading to accommodate larger aircraft and night operations.