Rajkot International Airport (HSR)

Common Complaints

• Limited Facilities and Amenities: Some travelers have noted a lack of sufficient facilities, including proper signage, clear announcements, and a limited number of shops and food and beverage outlets.
• Small Size and Seating Capacity: There are recurring comments about the airport's small size and limited seating capacity, which can be an issue during peak hours.
• Staff Behavior: While general staff support is often good, isolated incidents of rude or unhelpful behavior from airline staff (specifically Indigo) have been reported.
• Distance from City Center: The airport is located approximately 30 km from the Rajkot city center, which can be inconvenient and add to travel time and cost for passengers.
• Initial Infrastructure Hiccups: Shortly after opening, there were complaints regarding water disruption in the toilet blocks at the interim terminal.

Rajkot International Airport is a new and developing gateway to the Saurashtra region. While it excels in cleanliness and efficiency for its current domestic operations, ongoing improvements in expanding facilities and passenger amenities will be crucial for enhancing the overall traveler experience, especially as it anticipates future international flight services.