Tashkent International Airport (TAS)

Common Complaints

• Strict and Repetitive Security Screenings: Security can be rigorous, with multiple screening stages, including mandatory shoe removal for all passengers. This can be perceived as bordering on obsessive by some.
• Slow Baggage Reclaim: Some travelers have experienced slow baggage reclaim after an otherwise quick passport control process.
• Limited Food, Shopping, and Comfort Options: Beyond basic cafes and duty-free shops, the selection of international dining and high-end shopping is limited. Seating, particularly in older sections or during busy periods, can be uncomfortable with armrests, making it difficult to rest during layovers.
• Customer-Staff Relations and Language Barriers: While some staff are helpful, others are described as unhelpful or arrogant, especially at passport control, and language barriers can still exist outside of immigration and airline desks.
• Domestic and International Terminal Separation: The domestic and international terminals are in separate buildings on opposite sides of the runway, requiring a taxi transfer that can take up to 30 minutes.
• Lack of Water Fountains: There are no water fountains available inside the airport for refilling bottles.

Overall, Tashkent International Airport has made strides in improving its infrastructure and efficiency, particularly with international arrivals and departures. While it offers a generally clean and functional experience, travelers should be prepared for strict security, potentially slow baggage handling, and limited options for comfort and advanced amenities, especially during longer layovers.