Urgench Airport (UGC)

Common Complaints

• Limited Terminal Facilities and Amenities: The airport is small and offers limited amenities. There's a single baggage carousel and a few seats in the arrival hall. There is no duty-free shop, only a small cafe. Food, beverages, and retail services receive low ratings.
• Cleanliness Concerns: While some reviews praise cleanliness, Flight-report notes cleanliness as a weakness compared to other airports.
• Lounge Access Issues: The presence and accessibility of lounges for business class passengers are unclear or noted as non-existent for priority access.
• Soviet-Era Design (Partial): Although refurbished about 20 years ago, some areas of the airport are still described as having a Soviet Union design, with departures handled in a separate, newer building.
• Baggage and Queues: Baggage handling and queues receive relatively low positive ratings in Yandex reviews.

Overall, Urgench Airport functions well as a regional hub for tourists, excelling in efficiency for essential processes like security and immigration, and offering convenient transportation links. However, travelers should manage expectations regarding extensive amenities, diverse dining options, and modern terminal facilities, as these are areas frequently noted for improvement.