Berry Airport

Common Complaints

• Crowding and Congestion: A frequent complaint is the significant crowding, particularly in peak travel times, which can lead to long lines at check-in, security, and gates. This is often attributed to the airport's rapid growth.
• Ongoing Construction: While indicative of progress, the extensive construction can be disruptive, leading to confusing signage, altered passenger flows, and limited access in some areas.
• Parking Challenges and Cost: Travelers often report difficulties finding available parking and consider the parking fees to be expensive.
• Limited Public Transportation: Connections to and from the airport via public transportation are sometimes cited as less convenient or comprehensive compared to other major airports.
• Customs/Immigration Experience: For international travelers, while not as frequently reviewed as domestic aspects, some experiences suggest the customs and immigration process can be slow, though this is less of a major recurring complaint for BNA compared to other aspects.

Nashville International Airport (BNA) is a rapidly evolving airport that offers a vibrant atmosphere with its unique live music and modern facilities. While it is experiencing growing pains with crowding and construction, it remains a generally well-regarded airport, particularly for its efforts to enhance the traveler experience.