Ag Aviators Airport

Common Complaints

• Construction-Related Congestion and Confusion: A major source of frustration is the ongoing construction, leading to confusing entrances and exits, especially for drop-offs, pickups, and rental car returns. This can cause traffic jams and delays.
• Long Walks and Inefficient Shuttles: Travelers frequently complain about extremely long walking distances, particularly to gates in newer or satellite concourses (like C4-C11), which require taking often crowded and poorly air-conditioned shuttle buses. The shuttle between terminals for baggage claim can also take a long time.
• Parking Challenges: Despite multiple garages and lots, travelers often report difficulty finding available parking, with garages frequently full. While there are various on-site and off-site parking options with shuttles, capacity remains a concern.
• Lack of Sound Consideration and Overcrowding: Some reviews mention high noise levels that make announcements hard to hear and conversations difficult, contributing to a chaotic atmosphere. Crowding, particularly around gates and concession areas, is also noted.

In summary, Nashville International Airport (BNA) has made significant strides in modernizing its facilities, offering a pleasant and efficient experience in many aspects, particularly with security and local amenities. However, the substantial ongoing construction projects continue to pose challenges for travelers in terms of navigation, parking availability, and internal transportation, which can detract from the overall satisfaction.