It appears that "Herndon Orchard Airport (US-6868)" is not a recognized public airport in Billings, US, and no traveler reviews could be found under that name or code. All available information points to Billings Logan International Airport (BIL) as the primary airport serving Billings. Traveler sentiment for Billings Logan International Airport (BIL) is overwhelmingly positive, with many recent reviews highlighting a highly satisfactory and stress-free experience, especially following significant renovations and expansions.
What Travelers Love
- Overall Stress-Free Experience: Billings Logan International Airport (BIL) consistently ranks high for stress-free domestic travel, noted for its refreshing and low-key atmosphere.
- Efficient Security and Short Wait Times: Passengers frequently praise the TSA line for rarely being overcrowded, contributing to quick and easy transit through security.
- Modern and Clean Facilities: The airport has undergone a $60 million renovation and expansion, which has significantly enhanced the interior and added new terminals, making it much more spacious, updated, and modern. Travelers particularly appreciate the very nice and clean public restrooms and new facilities in the Great Room on the Concourse offering refreshments.
- Helpful Staff and Local Offerings: The staff are described as genuinely helpful, contributing to a smooth, safe, and enjoyable passenger experience. The airport offers local food options like Cinnabon and Skyward Brews, as well as Montana-made souvenirs, without requiring long sprints to gates.
- Improved Flight Options and Connectivity: Recent record-breaking passenger numbers in 2024 indicate improved flight availability, with additional direct flights proving crucial for travelers. BIL offers convenient air travel with direct connections to many national airport hubs.
- Easy Parking and Transportation Connections: The airport is noted for easy parking and its central location at the junction of I-90 and I-94, offering convenient road trip access and rideshare services like Uber and Lyft, and various rental car options.
Common Complaints
- Limited Flight Frequency (Historical): While improving, some past traveler comments suggest there weren't as many flights previously, leading some to choose other airports like Bozeman for more options, though this is being actively addressed with added services.
- Competition with Larger Airports: Despite significant improvements, Billings still ranks fourth in the state for total passengers behind Missoula, Kalispell, and Bozeman, indicating a continued effort to attract more airline services.
- Real ID Requirement by 2025: A general point for all airports, travelers are reminded that a REAL ID or other TSA-acceptable identification will be required starting May 7, 2025, which could be a point of confusion or complaint for unprepared travelers.
Billings Logan International Airport (BIL) offers a highly positive and stress-free travel experience, especially with its recent modernizations and focus on passenger comfort. It stands out for its efficiency, cleanliness, and local amenities, making it a highly recommended choice for travelers in the region.