Hercton Port

Common Complaints

• Disembarkation Bottlenecks: Disembarkation can sometimes be a slow process, leading to unpredictable timing for onward transportation.
• Traffic Congestion: The port, especially with multiple ships in port, frequently experiences heavy traffic and chaos, making navigation difficult for drivers and ride-shares. If a wrong turn is made, circling the entire port can be necessary.
• High Parking Costs: On-site parking at PortMiami is often cited as expensive, with rates starting around $22 per day and some terminals, like Royal Caribbean's Terminal A, charging up to $35 per day.
• Immigration Wait Times (MIA): For international arrivals flying into Miami International Airport (MIA) before a cruise, immigration lines can be very long and unpredictable, sometimes taking several hours.
• Porter "Shakedown": Some travelers have reported an overt expectation of tips from porters, creating a negative first impression during embarkation.

Overall, PortMiami offers a generally positive experience for cruisers, particularly during embarkation, due to its modern facilities and efficient processes. However, travelers should be prepared for potential traffic delays when arriving at or departing from the port, consider alternative parking options due to high on-site costs, and allow ample time for customs and immigration if flying internationally into MIA. Pre-cruise planning for transportation and accommodation is highly recommended for a smoother journey.