Minsk National Airport (MSQ)

Common Complaints

• Terminal Facilities & Seating: While the landside often appears modern, the airside can feel old-fashioned, maze-like, and lack comfortable seating in gate areas. There are also complaints about poor power options.
• Limited Food & Shopping Options: The selection of shops and food & beverage choices is often described as limited and not meeting international standards, with some finding duty-free shops to be too numerous.
• Unreliable Wi-Fi: Many travelers report that the Wi-Fi is unreliable, slow, or difficult to connect to, sometimes requiring payment after a short free period.
• Immigration Experience: Some older reviews mention immigration being slow, unnecessarily complicated, and staffed by rude officers who find issues upon entry.
• Distance from City & Public Transport Limitations: The airport is located 42km from Minsk, and while public bus service is available and affordable, it does not operate late at night, limiting options for late arrivals.

Overall, Minsk National Airport offers a generally clean and sometimes efficient experience, particularly for those utilizing pre-booked private transfers. However, travelers should be prepared for potentially outdated facilities and limited amenities airside, as well as considering private transfer options if arriving late or desiring a smoother, more comfortable journey to and from the city.