Henry E Rohlsen Airport (STX)

Common Complaints

• Limited Facilities and Amenities: The airport has very limited food and retail options, typically just a snack counter with basic offerings and a small gift/liquor shop, with no full restaurants.
• No TSA PreCheck: Henry E. Rohlsen Airport does not currently offer TSA PreCheck, meaning all passengers go through standard security screening.
• Variable Security and Customs Experience: While generally friendly, some travelers find CBP and TSA staff to be very thorough, and questions can feel invasive. Security wait times are typically short, around 4-26 minutes, and immigration around 8 minutes, but it's recommended to arrive 2-2.5 hours before domestic flights, especially with checked bags, as check-in counters close sharply 60 minutes prior to departure.
• Transportation Challenges: There is no public transportation directly serving the airport; only taxis are available, which may involve shared rides and per-bag fees. Rental cars can be scarce, particularly during peak seasons.
• Occasional Crowding and Loudspeaker Announcements: The terminal can become very crowded if too many flights are departing simultaneously. Past reviews have also noted a constant, repetitive loudspeaker announcement.

Overall, Henry E. Rohlsen Airport serves as a functional gateway to St. Croix, with travelers appreciating its small size and efficient arrival process, especially with ongoing renovations. However, passengers should be prepared for limited amenities, plan for sufficient time for security and customs given the lack of PreCheck, and arrange transportation in advance, particularly during busy travel periods.