Estância Recanto Airport

Common Complaints

• Terminal facilities: The overall terminal facilities have a lower satisfaction rate of 65%, suggesting there might still be areas for improvement despite recent upgrades.
• WiFi: Wi-Fi availability and performance receive a low satisfaction score of 48%.
• Food and retail services: Beyond the existing restaurant and gift shop, the general food and retail services have a 55% satisfaction rating, indicating limited options or quality.
• Immigration/customs: This area has the lowest satisfaction rating at 43%. It's important to note that specific wait times for this airport are not publicly detailed by services like CBP, which typically track major international airports.
• Baggage claim: Traveler satisfaction with baggage claim is also relatively low, at 53%.

Overall, the Aeroporto de Alta Floresta (AFL) appears to be an improving regional airport, with recent infrastructure investments positively impacting its capacity and comfort. Travelers appreciate the ease of access and efficiency of check-in and security. However, there is clear room for improvement in amenities like Wi-Fi, diverse food/retail options, and the efficiency of immigration/customs and baggage claim services. It is important to note that "Estância Recanto Airport (SWEN)" is a smaller aerodrome with no available public traveler reviews.