El Marne Airport

Common Complaints

• Long Immigration Lines: A significant and consistent complaint revolves around long immigration and passport control wait times, particularly during peak hours, which can cause frustration and delays.
• Inconsistent Staff Attitude: Some travelers report encountering unfriendly or unhelpful staff, especially within security and immigration, which negatively impacts their experience.
• Aging Infrastructure (in some areas): Despite recent improvements, some parts of the terminal are noted as being older and in need of urgent remodeling.
• Limited Seating at Gates: Travelers have mentioned a lack of sufficient seating at arrival gates.
• Targeted Phone Searches: Recent reports indicate that Migración Colombia is conducting phone searches for male tourists suspected of illegal or exploitative activities, particularly for those departing the airport.
• Distance to Medellín: The airport's location in Rionegro means it is quite far from Medellín, requiring careful planning for travel time, especially during rush hour.

Overall, José María Córdova International Airport offers a generally positive and efficient experience, particularly concerning its modern amenities and diverse transport links. However, travelers should be prepared for potential delays at immigration, especially during busy periods, and be aware of the reported phone searches for certain male tourists.