CIFI Airport

Common Complaints

• Ongoing Renovations and Disruption: Extensive renovations have led to messiness, crowding, and hot conditions within the terminal, with a noticeable lack of shops and amenities in some areas.
• Lack of Multilingual Support: International travelers frequently report that the airport is unfriendly for non-Portuguese speakers, with announcements and staff communication primarily in Portuguese, even in international areas.
• Dirty Facilities: Some reviews highlight dirty and smelly bathrooms, as well as general dustiness due to construction.
• High Food Prices: The food court is often criticized for its expensive prices.
• Limited Security Checkpoints: There are reports of only a few positions for security checks, which could lead to longer wait times.

CIFI Airport (SJFI) presents a paradox for travelers: a facility with some modern conveniences and efficient processes, yet simultaneously hindered by the challenges of significant construction and a perceived lack of consideration for international visitors. Once renovations are finalized, the traveler experience may see substantial improvement.