Marechal Rondon Airport (CGB)

Common Complaints

• Unfriendly for International Travelers: A major complaint is the lack of English information and poor communication, with announcements primarily in Portuguese, making it difficult for non-Portuguese speakers to navigate.
• Limited Amenities and Crowding during Renovation: Passengers have criticized the limited amenities, describing the airport as hot and crowded due to ongoing construction, with some questioning the necessity and execution of the renovation.
• Deplaning on Tarmac: Some reviews mentioned the inconvenience of having to deplane directly onto the tarmac.
• Airline Communication Issues: Specific issues were reported with Azul Airlines, including flight cancellations without notification, lengthy connections, and refusal to refund price differences, alongside staff not speaking English or Spanish.
• High Food Court Prices: One review noted that the prices in the food court needed improvement.

Marechal Rondon Airport presents a picture of an airport actively undergoing modernization. While it offers a clean environment and good seating with charging points in its renovated areas, the experience is significantly hampered by challenges for international visitors and the disruptive nature of ongoing construction. Travelers should be prepared for potential language barriers and limited amenities, especially during peak times.