El Nido Airport (ENI)

Common Complaints

• Flight Delays and Cancellations: Frequent and significant delays or rescheduling of flights, particularly by AirSwift, are a recurring complaint, often by several hours, impacting travel plans.
• Limited Seating and Crowding: The departure area can become crowded with limited seating, especially during peak times.
• Security Wait Times: While often efficient, long waits at security can occur due to a single line.
• Restricted Dining Options: Dining options are limited to a small café offering coffee, light snacks, and drinks, with fewer choices compared to larger airports.
• Pre-Security Waiting Conditions: There is no air-conditioned waiting zone before check-in, and check-in counters often open only about an hour before departure, meaning early arrivals might wait in the heat.
• Transportation Costs: While tricycles are available for around 300 pesos to town, hotel-arranged transfers can be significantly more expensive.

El Nido Airport provides a functional and often pleasant experience for travelers, acting as a direct and convenient gateway to El Nido. Despite its small size and the common issue of AirSwift flight delays, the friendly staff and efficient processing contribute to an overall positive impression for many visitors.