Kagoshima Airport (KOJ)

Common Complaints

• Parking Congestion: A significant and recent issue is the extreme crowding of the parking lot, especially on weekends and holidays. This is exacerbated by reduced bus services and a rise in passengers using personal cars.
• Security and Immigration Wait Times: While generally low traffic, security checkpoint wait times can be around 11-21 minutes, and immigration can be around 8-9 minutes; however, peak hours (morning and evening) can see longer waits, up to 21 minutes for immigration and 20-21 minutes for security.
• Limited International Terminal Facilities: The international side has fewer shops and amenities compared to the domestic terminal.
• Lack of Train Access: There is no direct train service to the airport, requiring reliance on buses or taxis for city connections.
• Anecdotal "Strange Encounters": One recent traveler reported a concerning incident in December 2024 where a stranger offered a ride to the city, raising safety concerns, though such incidents are not commonly reported.

Kagoshima Airport stands out for its comfort, cleanliness, and unique local touches like the foot onsen, offering a pleasant travel experience. While parking can be a challenge during busy periods, and there's no train access, the efficient bus network and generally smooth airport operations contribute to high traveler satisfaction.