New Chitose Airport (CTS)
Sapporo, JP 🇯🇵 Large International Airport Scheduled Service
ICAO
RJCC
IATA
CTS
Elevation
82 ft
Region
JP-01
Local Time
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GPS Code: RJCC
Local Code: Not available
Location: 42.7752° N, 141.692001° E
Continent: Asia
Type: Large International Airport
What Travelers Say
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Online Reviews Summary
New Chitose Airport (CTS) in Sapporo, Japan, consistently receives high praise from travelers, often being described as an airport you wouldn't want to leave due to its extensive amenities and efficient operations. Overall traveler sentiment is overwhelmingly positive, with many highlighting its blend of entertainment, culinary delights, and smooth travel experience.
What Travelers Love
- Exceptional Facilities & Amenities: The airport boasts a remarkable array of attractions, including an Onsen (hot spring), a movie theatre, multiple aviation museums, a Hello Kitty Theatre, and various themed shopping areas like Royce Chocolate World and a Pokémon store. These diverse offerings provide ample entertainment, making long layovers enjoyable.
- Diverse Food and Shopping Options: Travelers rave about the extensive selection of shops selling local Hokkaido specialties, including fresh seafood and dairy products, as well as a wide variety of restaurants and cafes, notably the Hokkaido Ramen Dojo. This makes it a destination in itself for souvenir shopping and culinary experiences.
- Cleanliness and Staff Efficiency: Reviewers frequently commend the airport for its spotless restrooms and overall cleanliness. Staff are consistently described as very helpful and polite.
- Efficient Security and Immigration: For many, the security, customs, and immigration process is noted as quick and painless, often faster than at larger international airports. Pre-filling online forms can further expedite the process.
- Excellent Transportation Connections: The airport offers highly convenient and frequent JR rail connections to Sapporo Station, with trains departing every 15 minutes and a journey time of around 40 minutes. Various bus services and private transfer options are also readily available, often with comfortable, clean vehicles and punctual drivers. Parking facilities are also available with online reservations and the first hour often free for lots A and B.
Common Complaints
- Limited Airside Options (International Terminal): While the pre-security and domestic areas are bustling, the choices for shops and dining after customs and security in the international terminal can feel considerably narrower and underwhelming.
- International Terminal Capacity: There can be very long queues at both check-in and security in the international terminal when multiple flights depart simultaneously, indicating potential capacity constraints.
- No Overnight Sleeping in Terminals: The airport strictly enforces a policy against sleeping in the main terminals overnight, with staff reportedly asking passengers to leave when it closes around midnight. The only available option is to pay for the airport Onsen, which can be costly and has rules against tattoos.
- Weather-Related Delays/Impact: While not a direct airport complaint, severe winter weather, such as blizzards, can impact travel to and from the airport, affecting shuttle bus services and road conditions.
New Chitose Airport stands out as a top-tier travel hub, offering an exceptional and enjoyable experience with its extensive facilities, diverse amenities, and efficient operations. While the international airside offerings could be expanded, and overnight terminal stays are not permitted, the airport's strengths in entertainment, culinary experiences, cleanliness, and transportation make it a highly recommended gateway to Hokkaido.
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Airport Routes
New Chitose Airport (CTS) offers 87 flight routes operated by 10 airlines. Major carriers include Air Do, ANA Wings, Japan Airlines and others. Popular destinations from Sapporo include Fukuoka, Chubu Centrair Int'l (Centrair), Tokyo Int'l (Haneda), Incheon Int'l and Taiwan Taoyuan Int'l.
Route Network Map
Top Routes (by observations)
Newly Discovered
- Kobe (UKB) new
- Tokyo Int'l (Haneda) (HND) new
- Nakashibetsu (SHB) new
- Fukuoka (FUK) new
- Sendai (SDJ) new
- Kushiro (KUH) new
- Memanbetsu (MMB) new
- Narita Int'l (NRT) new
- Kansai Int'l (KIX) new
- Chubu Centrair Int'l (Centrair) (NGO) new
- Niigata (KIJ) new
- Taiwan Taoyuan Int'l (TPE) new
Popular Flight Routes
| Destination | IATA | City | Aircraft Type | Airline | Details | Route Map |
|---|---|---|---|---|---|---|
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Top Airlines
Operating at New Chitose AirportAirlines by Flight Activity
Based on observed flight operations and route network| Airline | Routes | Flights | Destinations | Last Activity |
|---|---|---|---|---|
|
Air Do
ADO
/ HD
|
5 | 562 | 5 | Feb 2, 2026 |
ANA Wings
AKX
/ EH
|
19 | 442 | 19 | Feb 2, 2026 |
Japan Airlines
JAL
/ JL
|
10 | 381 | 10 | Feb 2, 2026 |
All Nippon
ANA
/ NH
|
5 | 163 | 5 | Feb 2, 2026 |
|
Skymark
SKY
/ BC
|
5 | 141 | 5 | Feb 2, 2026 |
|
Peach Aviation
APJ
/ MM
|
6 | 79 | 6 | Feb 1, 2026 |
|
Ibex
IBX
/ FW
|
1 | 63 | 1 | Feb 1, 2026 |
|
Spring Airlines Japan
SJO
/ IJ
|
3 | 32 | 3 | Jan 26, 2026 |
|
Fuji Dream
FDA
/ JH
|
4 | 29 | 4 | Jan 1, 2026 |
|
Jetstar Japan
JJP
/ GK
|
3 | 29 | 3 | Jan 28, 2026 |
For Pilots
| Designation | Length | Width | Surface | Status |
|---|---|---|---|---|
01L/19R |
9843 ft | 200 ft | ASP | Active Lighted |
01R/19L |
9843 ft | 200 ft | ASP | Active Lighted |
| Type | Description | Frequency |
|---|---|---|
| 01L | - | 110.9 MHz |
| 01R | - | 110.75 MHz |
| APP | CHITOSE APP | 120.1 MHz |
| ATIS | ATIS | 128.6 MHz |
| CLD | CHITOSE CLNC DEL | 121.9 MHz |
| DEP | CHITOSE DEP | 124.7 MHz |
| GND | CHITOSE GND | 121.6 MHz |
| TCA | TCA | 127.7 MHz |
| TWR | CHITOSE TWR | 118.8 MHz |
Ground Transportation
Taxis
Taxi stands are located on the first floor, outside the arrivals lobby of both the domestic and international terminals. Services include standard and jumbo (van-style) taxis. Fares are metered and are a convenient but more expensive option, especially for long distances to destinations like Sapporo.
Rental Cars
Rental car counters for major Japanese and international companies (e.g., Toyota Rent a Car, Nippon Rent-A-Car, Orix, Times) are located on the first floor of the domestic terminal building. After completing paperwork at the counter, customers are typically taken by a shuttle bus to a nearby lot to pick up their vehicle. An International Driving Permit (IDP) is required for most foreign license holders.
Public Transportation
New Chitose Airport is well-connected by trains and buses.
- Trains (JR): The JR Airport Station is located in the basement (B1F) of the domestic terminal. The Rapid Airport Express is the fastest option, reaching Sapporo Station in approximately 37 minutes, with frequent departures.
- Buses: Airport Limousine buses provide direct service to various locations in Sapporo (including major hotels and the city center), as well as to other cities and popular ski resorts like Niseko, Rusutsu, and Furano. Bus stops are on the ground floor outside both the domestic and international terminals.