Pine Cay Airport (PIC)

Common Complaints

• No Airport Facilities or Amenities: Pine Cay Airport is a basic airstrip with no terminal building, restrooms, restaurants, or other facilities. Travelers should be prepared for this lack of infrastructure upon arrival or departure from Pine Cay.
• No On-site Customs or Immigration: There are no stationed government immigration or customs officers at Pine Cay Airport. All international arrivals must first clear immigration and customs at a larger international airport like Providenciales International Airport (PLS).
• No Fuel or Aircraft Services: Aircraft fuel and other services are not available at Pine Cay Airport, requiring private planes to refuel at other airports, such as Providenciales International Airport (PLS).
• Potential for Long Waits at PLS: Travelers have reported that immigration and customs lines at Providenciales International Airport (PLS) can be long, especially during peak season or on weekends. While a "Fast Track" service is available at PLS, its effectiveness can vary, particularly if checking bags.
• Transfer Costs (recent change): Some recent reviews indicate that airport transfers, previously included, are now an additional cost for shorter stays.

In summary, travelers flying to Pine Cay should anticipate that their actual "airport experience" will largely occur at Providenciales International Airport (PLS), where they will handle all necessary immigration and customs procedures. Pine Cay Airport itself serves purely as a functional airstrip for access to the private island, offering no services or amenities. The overall satisfaction with Pine Cay as a destination remains very high due to its tranquility and the services provided by its resort.