Şanlıurfa GAP Airport (GNY)

Common Complaints

• Lack of a Business Lounge: Despite signage indicating a CIP (business) lounge, travelers report that none exists.
• Inconsistent Security Procedures and Staff Hygiene: Passengers frequently cite inconsistent security instructions and express concerns about hygiene issues among security personnel.
• Limited Facilities and High Prices: The waiting area has limited shops or services, and prices for food and beverages at kiosks are notably high.
• No Free Internet/Unreliable Wi-Fi: While some sources mention free Wi-Fi, a common complaint is the lack of free internet access or unreliable connectivity.
• Confusing Rental Car Return: The process for returning rental cars can be confusing, sometimes involving a wait for an attendant.
• No Jet Way Access: There is no direct jet way access to planes, requiring passengers to walk to and from the aircraft.

Overall, Şanlıurfa GAP Airport is a functional and generally satisfactory regional airport for travelers primarily focused on getting to their destination efficiently. While praised for its operational speed and pleasant environment, visitors should be prepared for limited amenities, potentially high prices for refreshments, and inconsistent security experiences. Travelers are advised to plan transportation to the city center using the Havaş shuttle for a cost-effective option.