Chon Aryk Airport

Common Complaints

• Staff Uncooperativeness and Language Barrier: Many travelers report issues with uncooperative or rude staff, particularly male staff, and a significant language barrier, with announcements primarily in Russian and limited English proficiency among personnel.
• Security and Immigration Inefficiencies: Travelers have experienced slow security queues and seemingly unnecessary multiple passport checks. There are also mentions of security metal detectors not working, leading to pat-downs, and disorganized boarding processes. Visa issues have also been cited as being handled irresponsibly.
• Taxi Scams and Disorganized Transportation: A recurring complaint is the aggressive and often overpriced solicitations from unregistered taxi drivers outside the terminal, along with general chaos in the parking lot and traffic issues when getting to Bishkek city center.
• Limited English Announcements and Information: The lack of announcements in English can make navigation difficult for international travelers.
• WiFi Limitations: Free WiFi is often limited to 30 minutes unless one uses a specific local SIM card.
• Expensive Food Vendors (Cash Only): Food vendors are described as expensive and sometimes only accept cash, which can be problematic for departing passengers wishing to use up local currency.

Manas International Airport appears to be a continually evolving airport with recent infrastructure improvements. While it provides essential services, travelers should be prepared for potential communication challenges and be vigilant regarding transportation, particularly with taxi services outside the terminal. Arriving early for departures is advisable due to reported security queue times.