Northern Colorado Regional Airport (FNL)

Common Complaints

• Lack of Direct Commercial Flights: A significant and growing complaint is the absence of direct airline service from FNL. Airlines like Allegiant Air and Avelo Airlines have suspended operations, leading travelers to view the airport as increasingly irrelevant for air travel.
• Unfinished Terminal: Travelers have expressed disappointment that a "new terminal" was observed to be closed and unfinished, impacting the anticipated upgrade in facilities.
• Cramped Facilities: Some older reviews noted the airport's check-in and security areas as being cramped.
• Parking Confusion/Towing Incidents: A recent concern involved a traveler's car being towed from the Groome Transportation parking lot due to unclear parking pass requirements, resulting in high fees. While Groome reportedly ceased towing due to new airport parking provisions, this highlights past issues with parking clarity.
• Security Screening at DEN (for Landline): Historically, passengers using the Landline bus service had to undergo TSA screening at Denver International Airport (DEN), rather than FNL, which could be an inconvenience. (Note: There were hopes for TSA screening at FNL for these connections, but recent reports indicate the Landline service itself may be ending.)

Overall, while Northern Colorado Regional Airport offers convenient access and appealing parking options for local travelers, its declining direct flight offerings and potential discontinuation of critical shuttle services are significantly impacting overall traveler satisfaction and the airport's utility for commercial air travel.