🇺🇸 Franciscan Health - Olympia Fields Heliport

Franciscan Health - Olympia Fields Heliport (IS30) in Olympia Fields, US, is a private medical heliport primarily used for medical transport, not for general public travel. As such, there are no conventional "traveler reviews" or experiences available that detail aspects like terminal facilities, security wait times, or customs/immigration, as would be found for a commercial airport. The information available pertains to the overall Franciscan Health Olympia Fields hospital and its patient care experience.

Overall Patient Sentiment and Satisfaction (for the associated hospital): The hospital generally receives a mixed to lower overall patient experience rating. U.S. News & World Report gives Franciscan Health Olympia Fields an overall patient experience rating of 2 out of 5 stars. The Illinois Department of Public Health (IDPH) reports that 59% of patients would recommend this hospital, which is 11% lower than the state average.

What Travelers (Patients) Love about the Hospital:

• Cleanliness: Patients reported that their room and bathroom were "Always" clean.
• Quiet Environment: The area around patient rooms was reported to be "Always" quiet at night.
• Communication: Specific patient surveys indicate positive feedback on nurses and doctors "Always" communicating well.
• Care Coordination: Patients reported understanding their care upon leaving the hospital and receiving information about home recovery.

Common Complaints (related to the Hospital Patient Experience):

• Overall Low Satisfaction: The hospital has an overall patient experience rating of 2 out of 5 stars from U.S. News & World Report.
• Lower Recommendation Rate: Only 59% of patients would recommend the hospital, which is below the state average.
• Medical Malpractice Concerns: Records highlight multiple significant settlements and verdicts in medical malpractice claims against Franciscan Health Olympia Fields, including cases of delayed treatment leading to severe patient harm.

Given that IS30 is a private medical heliport, the "traveler experience" as typically understood does not apply. The available feedback focuses on the broader patient experience at the affiliated Franciscan Health Olympia Fields hospital, which shows areas of strength in communication and facility upkeep, but an overall lower patient satisfaction and notable concerns regarding medical care outcomes.