St Joseph Medical Center - Bloomington Heliport

While there are no traditional "traveler reviews" specifically for the St. Joseph Medical Center - Bloomington Heliport (IL40), as it functions primarily for medical transport, overall patient sentiment for the associated OSF St. Joseph Medical Center provides insight into the facility it serves. The medical center generally receives positive patient experience ratings, with a notable percentage of patients recommending the hospital. The heliport itself is a private, medical-use facility, lacking typical commercial airport amenities or security checkpoints.

What Travelers Love (based on hospital patient experience):

• Positive Patient Experience: OSF St. Joseph Medical Center has a patient experience rating of 3 out of 5 stars from U.S. News & World Report. Approximately 66% of patients would recommend the hospital, which aligns with the state average.
• Highly Rated Medical Care and Safety: The medical center has received prestigious accolades such as America's 250 Best Hospitals Award™ (2023, 2024) and the Patient Safety Excellence Award™. It is also recognized as a Magnet-designated hospital for nursing excellence.
• Cleanliness and Staff Communication: Patient surveys indicate satisfaction with the cleanliness of rooms and bathrooms, as well as effective communication from nurses and doctors.
• Convenient Parking: Free patient and visitor parking is available near all entrances of the medical center.

Common Complaints (based on hospital patient experience):

• Surgeon Volume Standards: The hospital does not consistently ensure surgeons meet Leapfrog's minimum volume standards for certain procedures, including carotid artery surgery, mitral valve repair, and rectal cancer surgery. For total hip replacements, while the hospital performs a high volume, it doesn't ensure individual surgeons meet minimums.
• Hip Fracture Treatment: Ratings for Hip Fracture Treatment have been noted as "Worse than Expected" in some assessments.
• Medical Malpractice: Records indicate instances of medical malpractice recoveries against OSF St. Joseph Medical Center.
• No Dedicated Heliport Amenities: As a private medical heliport, IL40 does not offer typical terminal facilities, amenities, security checkpoints, or customs/immigration services found at commercial airports.

The St. Joseph Medical Center - Bloomington Heliport (IL40) effectively supports medical transport for OSF St. Joseph Medical Center, a facility recognized for its patient care quality and safety. While direct traveler reviews for the heliport are unavailable, the hospital's patient feedback highlights strong points in care, staff interaction, and facility upkeep, alongside some areas for improvement in specific surgical standards.