Wajir Airport (WJR)

Common Complaints

• Unpredictable Wi-Fi Connection: While available, the Wi-Fi connection can be unpredictable, suggesting travelers download important documents or entertainment beforehand.
• Limited Café Options and Money Exchange: The café options are limited, and money exchange services are scarce, recommending travelers handle currency needs before arrival and pack light snacks.
• Stringent Security and Potential Delays: Due to the airport's location within a military camp, security checks can be thorough and sometimes time-consuming, with current security wait times estimated around 29 minutes. Travelers are advised to arrive at least two hours before domestic flights.
• Limited Public Transportation and Accessibility Challenges: The airport operates primarily as a military airbase under the Kenya Defence Forces (KDF), which has led to significant challenges for public access. There is an inadequacy of current transport arrangements, with only one bus operated by KAA, and public vehicles are often prohibited from dropping off or picking up passengers, leaving travelers inconvenienced and stranded.
• Warm Terminal during Peak Hours: Although air-conditioned, the terminal building can still get warm during peak hours.

Wajir Airport has made significant strides in modernizing its facilities and improving the passenger experience, particularly concerning cleanliness, accessibility, and staff friendliness. However, its dual civilian/military role continues to pose challenges in terms of public accessibility and transportation, as well as potential delays due to stringent security. Travelers should be prepared for thorough security checks and plan their transportation to and from the airport carefully.