Alexandria International Airport (IATA: HBE, ICAO: HEBA) serves Alexandria, EG. It has 13 scheduled routes to 10 destinations in 5 countries, operated by 11 airlines.
- New Terminal and Cleanliness: Some travelers have noted that the airport features a new terminal and is generally clean.
- Modernity (in contrast to other Egyptian airports): Compared to some other airports in Egypt, Borg El Arab Airport is sometimes seen as modern.
- Police Staff (occasionally): In rare instances, police staff have been described as respectful and helpful in resolving situations.
- Rude and Unprofessional Staff: A significant number of reviews highlight unprofessional attitudes, rudeness, and ill-behaved staff across various airport functions, including security, check-in, and customs.
- Disorganized and Chaotic Processes: Travelers frequently report a disorganized and chaotic environment, particularly concerning security checks, check-in procedures, and passport control, leading to long waits and multiple, seemingly unnecessary checks.
- Poor Terminal Facilities and Amenities: Despite a "new terminal," common complaints include lack of reliable Wi-Fi, limited and expensive food options, and uncomfortable waiting areas, sometimes described as a "shed" outside the main check-in hall where passengers must wait. Pearl Lounge has also been described as having cold, microwaved food, no Wi-Fi, and broken toilet fittings.
- Security and Customs Issues: Passengers report excessive and intrusive security checks, including multiple body checks and passport checks. There are also instances of luggage being opened and items stolen, with agents allegedly instructing travelers to remove digital locks. Customs personnel have also been described as rude and discourteous.
- Transportation and Parking Challenges: While taxis, limousine services, and buses are available, some report difficulties finding trolleys in the car park. The road to and from the airport has been described as dangerous with no safety signs.
- Lack of Boarding Bridges: Even with a new terminal, passengers are often transported to aircraft by bus and stairs, rather than using boarding bridges.
- Scamming in Shops: Some travelers have reported being charged higher prices than listed at airport shops and being told only cash is accepted, despite card payments being possible.
Bottom line: Traveler experiences at Alexandria Borg El Arab Airport (HBE) tend to be highly unsatisfactory, primarily due to issues with staff conduct, operational inefficiencies, and subpar amenities, despite some infrastructural improvements. Many advise avoiding the airport if possible.
Routes from HBE
10 nonstop destinations · 11 airlines.
Airlines at HBE
11 carriers operate scheduled departures.
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Airport routes
Alexandria International Airport (HBE) offers 13 flight routes operated by 11 airlines. Major carriers include Libyan Airlines, Air Arabia Egypt, Berniq Airways and others. Popular destinations from Alexandria include King Abdulaziz Int'l, Benina Int'l, Misrata Airport, King Khalid Int'l, Istanbul Airport.
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Common questions about HBE
Quick answers, straight from the schedule data.
How many destinations have nonstop flights from HBE?
Alexandria International Airport has 13 scheduled routes to 10 destinations in 5 countries, operated by 11 airlines.
Which airlines fly from Alexandria International Airport?
11 carriers operate scheduled departures, including Libyan Airlines, Air Arabia Egypt, Berniq Airways.
Where is Alexandria International Airport located?
Alexandria International Airport is located in Alexandria, EG, at an elevation of 171 ft. Its IATA code is HBE and ICAO code is HEBA.