Sahra' Muhafadhat al-Jeezah Airfield

Common Complaints

• Unpleasant and Rude Staff: Numerous complaints highlight the staff being very unpleasant and rude, lacking customer service skills.
• Poor Organization and Long Wait Times: Travelers frequently encounter long queues for security screenings, check-in, and passport control, sometimes taking over an hour and a half. The overall organization is often described as poor, with "billions of security checks" and difficulties entering the airport.
• Limited and Poor Terminal Facilities: The airport is often described as "underwhelming" and lacking essential amenities. There is a notable lack of seating at arrival gates, and toilets can be inconveniently occupied or cleaned. Additionally, some travelers report no Wi-Fi or very limited connectivity.
• Lack of Public Transportation & High Taxi Costs: The airport is located "in the middle of nowhere" with no public transport options to the city, forcing travelers to rely on expensive taxis.
• Baggage Handling Issues: There have been serious allegations of airport staff going through checked suitcases and stealing valuables.

Overall, Giza Sphinx International Airport (SPX) appears to offer a generally challenging experience for travelers, marred by significant organizational issues, subpar facilities, and poor customer service. While it might serve as a convenient option for some due to its location, travelers should be prepared for potential delays and inconveniences, especially regarding security and ground transportation.