Chéraga Airport

Common Complaints

• Slow Immigration and Security: A frequent and significant complaint is the slow immigration process, particularly for non-Algerians, with wait times often exceeding 30 minutes to an hour. Multiple security scans (up to three) are also common before boarding.
• Lack of Internal Terminal Connection: There is no internal connection between the International and Domestic Terminals, requiring passengers to collect luggage and check in again after a half-kilometer walk along the street.
• Limited Dining and Shopping Options: The airport is often cited as lacking in dining and shopping options, particularly landside, with limited choices and overpriced food. Restaurants often only accept cash in local currency.
• Staff Attitudes: Some travelers report grumpy, cold, and unwilling staff in certain areas.
• Dirty Restrooms (WC): Several reviews specifically mention dirty WC (restrooms).
• Baggage Claim Delays: Baggage claim is often described as a nightmare due to many large bags and inefficient systems, leading to long waits.
• Poor Business Class Lounge: The business class lounge is noted as extremely poor compared to other countries, with low-quality food.
• Inadequate Arrival Experience: On arrivals, some find it inconvenient to walk down stairs from the plane without an elevator, and the wait for luggage is too long.
• Poor Wi-Fi Connectivity: Wi-Fi connectivity is rated poorly by some travelers.

Algiers Houari Boumediene Airport presents a mixed bag for travelers. While it boasts modern architecture and cleanliness in some areas, significant challenges remain, particularly concerning efficiency in immigration and baggage handling, the range of amenities, and staff consistency. Travelers should plan for potentially long waits at security and immigration, especially during peak times, and be aware of limited options for food and shopping.