Cocosolo Airport

Common Complaints

• Overcrowding and Limited Space: The airport is often described as too small and congested for the high volume of traffic it receives, leading to crowded waiting areas.
• Limited and Expensive Amenities: There are few dining and shopping options, particularly after security, and prices for refreshments are considered high.
• No Jetways: Passengers frequently have to walk across the tarmac to and from their planes, which can be uncomfortable due to the heat.
• Long Security and Immigration Wait Times: International flights often experience lengthy queues for security and immigration, with peak wait times estimated between 39-42 minutes. The process can be rigorous, especially for flights to the US.
• Unorganized Processes: Some travelers report confusing and unorganized lines, particularly at immigration.
• Rude or Inefficient Staff: There are occasional complaints about rude and inefficient airport personnel.
• Limited Free Wi-Fi: Free Wi-Fi is available but typically restricted to 30 minutes, with a fee for extended use.

In summary, Rafael Núñez International Airport (CTG) offers a mixed experience. While its proximity to Cartagena is a definite plus, travelers should prepare for potential crowds, limited amenities, and possibly long wait times, especially for international departures. It is advisable to arrive well in advance of your flight (3 hours for domestic, 4 hours for international) as recommended by the airport authorities to mitigate potential delays.