Charlottetown Airport (YHG)

Common Complaints

• Limited Food and Retail Options: While some options exist (like Budley's Restaurant & Lounge), travelers frequently mention the limited variety of food and shopping, especially past security.
• Cleanliness Issues: Some reviews indicate that restrooms can occasionally be unclean or poorly maintained.
• Crowding During Peak Times: Despite its small size, the airport can become crowded, especially after daytime landings and during peak travel seasons (July, August, and December), potentially leading to longer security wait times.
• Limited Public Transportation: Direct public transportation from the airport to the city center is limited, though taxis, private services, and T3 Transit municipal buses are available.
• Parking System Issues: While parking is available (first hour free in short-term), some travelers have reported issues with the long-term parking gate and payment machines not accepting certain credit cards, and an app that doesn't work properly.
• Occasional Baggage Handling Delays: Due to its size and flight schedule, there may occasionally be delays in baggage handling.

Overall, Charlottetown Airport is largely considered a pleasant and efficient regional airport, particularly praised for its friendly staff and streamlined processes. While improvements could be made to expand food choices and ensure consistent cleanliness, recent investments in infrastructure and passenger experience, including a new parking system and the outdoor lounge, aim to enhance the traveler journey.