COOPA-DF Airport

Common Complaints

• Transportation Limitations: A frequent complaint is the lack of a metro or train connection to the city, with buses being available but not always frequent enough. Taxi queues can also be long during peak times.
• Overcrowding and Limited Amenities Post-Security: Some travelers report overcrowding in boarding areas after security and a perceived lack of the same amenities as the pre-boarding area, with limited food and beverage choices in the international section.
• Noise and Comfort for Overnight Stays: Certain areas, particularly near gates, can be very noisy, and finding comfortable, armrest-free seating for sleeping can be a challenge.
• Wayfinding Issues: Some feedback indicates that wayfinding and signage can be weak within the airport.

Brasília International Airport (BSB) offers a largely positive experience with its modern and clean environment and generally efficient services. However, travelers should be prepared for potential limitations in public transport connections and be aware of potential overcrowding and noise in certain terminal areas, especially if planning an extended stay or layover.