Nova Chaves Airport serves Nova Chaves, AO.
Recent traveler sentiment for the new Jorge Chávez International Airport (LIM) in Lima, Peru, which officially opened its new terminal on June 1, 2025, is mixed but generally leans towards improved modernity and efficiency compared to its predecessor. While the new terminal aims to reduce congestion and enhance the travel experience, initial operations have presented some significant challenges, particularly regarding signage and external transport.
What Travelers Love
- Modern and Spacious Design: The new terminal is significantly larger and boasts a modern layout, offering a more comfortable and less crowded environment for travelers.
- Efficient Security and Immigration: Travelers report faster security checks with new technology that allows items like laptops to remain in carry-ons. The immigration process, especially with Migracheck, can be remarkably quick, sometimes taking as little as 45 seconds. The airport offers 19 new-generation e-gates and digital kiosks for residents and locals, aiming for smooth passenger flow.
- Variety of Dining and Shopping: The terminal features a wide array of restaurants, cafes, and shops, including both international franchises and Peruvian cuisine, as well as duty-free shopping.
- Dedicated Floors for Streamlined Flow: Each of the new terminal's three main floors serves a dedicated purpose (arrivals, connections/boulevard, check-in/departures), which helps in navigation and reduces congestion.
Common Complaints
- Poor Signage and Confusion: A recurring and significant complaint is the lack of clear and sufficient signage, particularly for ground transportation, ride-sharing pick-ups (Uber/DD), and even navigating to immigration and baggage claim, leading to considerable confusion for passengers.
- Predatory Taxi Drivers and Transport Chaos: The confusing layout for pick-ups creates an opportunistic environment for unauthorized and predatory taxi drivers. Uber/DD drivers may also struggle with specific pick-up locations due to unclear signage and the inability to specify top or bottom levels.
- Limited Seating in some areas and Lounges: Some travelers have noted a surprisingly few number of seats, particularly in certain areas of the airport and the food court. VIP lounges have also been described as "leaving a lot to be desired" or resembling a "chicken coop" by some.
- Vehicular Access Challenges: The airport's access is primarily vehicular, with limited or no pedestrian entry points, which has been seen as a lack of empathy for common travelers and those with disabilities. There are also strict time limits (10 minutes) for drop-offs on the third floor, requiring longer stays to utilize paid parking.
- Baggage Claim Delays: Some travelers have reported baggage taking longer than indicated on screens.
In summary, the new Jorge Chávez International Airport represents a significant upgrade in terms of its modern infrastructure and potential for more efficient processing. However, a critical area for improvement is signage and organization of ground transportation, which currently causes considerable frustration and confusion for travelers. Addressing these issues would greatly enhance the overall traveler experience at this newly opened facility.
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Where is Nova Chaves Airport located?
Nova Chaves Airport is located in Nova Chaves, AO. Its IATA code is — and ICAO code is AO-0026.