Christus Mother Frances Hospital Sulphur Springs Heliport

Christus Mother Frances Hospital Sulphur Springs Heliport (88TX) serves primarily as a medical transport facility, not a commercial airport for general "travelers." Therefore, traditional traveler reviews and experiences regarding terminal facilities, security wait times, or customs/immigration are not available. However, patient experience data for the associated CHRISTUS Mother Frances Hospital Sulphur Springs provides insight into the overall sentiment and quality of care at the facility.

Overall, CHRISTUS Mother Frances Hospital Sulphur Springs receives positive feedback for patient experience, with high patient satisfaction and recommendations.

What Travelers (Patients) Love:

• Outstanding Patient Experience: The hospital has been recognized with the Outstanding Patient Experience Award by Healthgrades for 2023, 2024, and 2025.
• High Patient Satisfaction: Patients give an overall rating of 89 out of 100 and would recommend the hospital to others at an 89 out of 100 rate, which is 7% higher than the national average.
• Effective Communication and Care: Patient surveys indicate good communication from nurses and doctors, and staff effectively prepare patients for recovery at home.
• Facility Cleanliness: The cleanliness of the facility is a positive aspect highlighted in patient surveys.
• Responsive Patient Care: The hospital has a patient and family caregiver-initiated rapid response team and a protocol to address patient-reported concerns.
• Emergency Services: The hospital provides emergency care services.

Common Complaints (Derived from Hospital Quality Reports, Not Traveler Reviews):

• Higher Costs: The Medicare Spending Per Beneficiary score of 1.15 suggests that the cost of care at CHRISTUS Mother Frances Hospital Sulphur Springs is generally greater than the national average.
• Surgical Volume Discrepancies: The hospital performs fewer total knee, hip, and rectal cancer surgeries annually than Leapfrog's recommended standards, and does not consistently ensure surgeons meet minimum volume standards for these procedures.
• Reported Harmful Events: While generally safe, hospital quality reports track instances of "Dangerous object left in patient's body" and "Infection in the urinary tract," and other "Harmful Events."

In summary, while there are no traveler reviews for the Christus Mother Frances Hospital Sulphur Springs Heliport (88TX) itself due to its medical transport function, the associated CHRISTUS Mother Frances Hospital Sulphur Springs demonstrates a strong commitment to patient experience, reflected in high satisfaction scores and awards. Areas for improvement noted in quality reports mainly relate to specific surgical volumes and cost.