Sheldon Chalet Heliport

Common Complaints

• Exorbitant Cost: The experience at Sheldon Chalet is exceptionally expensive, with rates starting from tens of thousands of dollars per night, making it inaccessible for most travelers.
• Weather-Related Disruptions: Due to its remote, high-altitude location, weather conditions can impact helicopter flights, leading to delays or cancellations. One traveler reported losing a significant sum due to a non-refundable booking and inadequate travel insurance when a white-out prevented their arrival.
• Lack of Wi-Fi: While intentional for disconnecting, the absence of Wi-Fi may be a complaint for some who wish to stay connected.
• Subjective Food Quality: While generally highly praised, one review did mention the food being "sub par" and suggested bringing a personal chef, though this appears to be an outlier.
• Environmental Impact Concerns: Some critics question the "eco-conscious" label given the helicopter travel and associated fuel consumption.

Overall, Sheldon Chalet offers an extraordinary and highly-rated luxury wilderness experience, where the journey by helicopter is just the beginning of an exclusive, personalized adventure amid the majestic Alaskan landscape. While the cost and potential for weather delays are notable considerations, the vast majority of travelers find the unparalleled views, service, and activities to be truly once-in-a-lifetime.